francesca's reviews

3.4

56% would recommend to a friend

(2,769 total reviews)

Andrew Clarke

55% approve of CEO

34% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
May 28, 2015

Francesca's

Recommend
CEO approval
Business Outlook

Pros

There is rarely a day where I am in a bad mood about going into work. The people there are passionate about what they do and what to share they knowledge and experience. I've seen this company grow from a small business into a large, flourishing corporation. While you are provided with a lot of direction in regard to visual presentations, you still have a lot of freedom to give your store its own personality.

Cons

I've been placed as a lower management running a store without a general manager twice now, once as a key holder and now as the assistant manager. So I'm doing the work of a Boutique Manager without the pay or benefits of one. The pay isn't good compared to what other companies are giving their management team. Transfers, markdowns, minor floor sets, and other operational tasks are often sprung on you last minute without giving you the payroll to complete them (therefore taking you and your staff off of the sales floor and away from guests to do them). As they are growing, there are plenty of kinks they need to work out.

3.0
May 11, 2015

Boutique Manager

Recommend
CEO approval
Business Outlook

Pros

Flexibility to make the store look how you want it to look based on a few guidelines, opportunity to develop you unique team, ability to reach out in the community and share the experience with your clients, great monthly bonus IF you can make the companies planned sales

Cons

No one has an answer for any question you ever ask, Upper Management is a joke and truly has no background in leading others, the company is so worried about opening new stores that they forget about the other 500 that are already open when it comes to maintenance issues and product allocation, upper management always takes credit for managers ideas and never says that's for the help, upper management never answers their phone or email when you need them, upper management expects you to drop everything you have going on to fix an issue but wont do the same thing themselves.

3.0
May 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Really cute product. Fun to work with customers. Local level management is great.

Cons

Recently cut bonuses. Expected to do a lot of work for less pay. Communication with upper level management is awful. Do not promote from within.

Viewing 79 - 81 of 2,769 Reviews

Glassdoor has 2,825 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.