eXp Realty reviews

4.4

87% would recommend to a friend

(3,156 total reviews)
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Leo Pareja and Glenn Sanford

91% approve of CEO

84% positive business outlook

eXp Realty has an employee rating of 4.4 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The eXp Realty employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Jun 15, 2020

Left High and Dry

Recommend
CEO approval
Business Outlook

Pros

I never got to experience any

Cons

I was hired at EXP as a Product Launch Specialist in March 2020 after a three month hiring process. Multiple people left the company in that time so I was bounced around. Finally at the end of March I was extremely excited to start for the company and accepted my offer letter. It was a perfect match- where my background aligned 1:1 with the role, and I saw a lot of possible quick adjustments to their platform with my knowledge that would really improve the user experience for brokers, and bring new ones on. At the end of March coronavirus quarantine hit and my start date was canceled. It's unfortunate but what was happening nationwide at the time and understandable. I was told we would be postponed. I knew that meant indefinitely. Fine, things happen. I can understand that. It was a shame because I moved cross-country for the position, and they canceled six days before it was meant to start. But again, I understand. What I don't understand is that since that time, they have been hiring for multiple similar roles at both EXP and VirBELA and did not once call me or consider me, or the nine other people they canceled on that date. They should do right by us and we should be first in line for any new positions. I don't know if it's a failure by Mike Vein, Kirk Lattner, Laura Styles, or the whole HR division. But treating people like they don't matter and are expendable, is the reason this company has NO BUSINESS being near the 'Top Places to Work on Glassdoor' and why you should avoid them.

1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home is convenient. They are flexible with your hours if you need to take off for an appointment you don’t have to use PTO, you can make up your time throughout the week.

Cons

Everyone is overworked and under appreciated. The company is severely understaffed after mass layoffs, and their answer is outsourcing jobs to the Philippines where they pay $5/ hour instead of $25. They sacrifice quality employees for cheap labor and the quality of work has suffered. Agents are angry and the blame is placed on the state broker team because they are the face of eXp for their respective states. They will literally except any agent to boost their numbers, even if the agent has been fired from every other brokerage they’ve worked at. They have zero regard for real estate law. If an agent complains about something, the agent gets what they want. There is literally a “No Buster Hotline” agents can call to complain if someone tells them no, and the broker team gets a call from leadership telling them “Let’s get to yes.” They make so many “exceptions” to their policies and procedures that the lines have become blurry and it’s difficult to keep up with who is held to certain standards and who isn’t. It all depends on who you know!

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eXp Realty Response
2y
We greatly appreciate you taking the time to leave a review. We set a high standard for ourselves, and our team members at eXp are our top priority. Please reach out to us at corporatecareers@exprealty.net if you would like to discuss this further.
2.0
Jan 14, 2023

Lack of Humanity

Recommend
CEO approval
Business Outlook

Pros

It does not matter how much you love your job, how much effort you put in. They will let you go at a moments notice as they read from a script your "worth" and how "we are sorry". They're not. Most of management only cares about themselves. Those that cared were let go, without the ability to say goodbye. 50+ people let go this week. All of which cared greatly. The only thing I take away from this is the amazing people I was able to work with. No room for advancement. Dinosaurs in charge. You'll stay long enough to train in people from outside the country who are paid a fraction of the cost. Quantity over quality. I'm used to working places for 10+ years. This is not a disgruntled employee. I have never in 20 years been let go from anywhere. This is someone who loved eXp that was tossed to the side like trash.

Cons

Lack of transparency Layoffs Can never high five your amazing co-workers Leadership fails to recognize who actually makes a difference

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eXp Realty Response
3y
We greatly appreciate you taking the time to leave a review. We always aim to deliver a great experience. We pride ourselves on effective communication, and if you would like to connect with us further, please reach out to us at corporatecareers@exprealty.net.
Viewing 19 - 21 of 3,156 Reviews

Glassdoor has 4,070 eXp Realty reviews submitted anonymously by eXp Realty employees. Read employee reviews and ratings on Glassdoor to decide if eXp Realty is right for you.