ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Dec 21, 2020

It had its perks

Recommend
CEO approval
Business Outlook

Pros

The work place community is amazing and the benefits were pretty standard. The projects were always face paced and interesting. I loved being independent and responsible for my own quality.

Cons

The people I reported to didn't see things the same way I did. After my manager left, quality was sacrificed and quantity became the major factor. I also dont feel as though I was ever given the praise I deserved. I worked hard for my team and the company I loved but a few people I reported to never seemed to like me for their own reasons. It was a lot like picking the right lunch table to sit at.

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ZoomInfo Response
5y
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your work and the autonomy in completing your projects. At ZoomInfo we truly believe in our employees and that each person brings their own unique talent to the table and should have a voice. It's unfortunate that a change in management caused some friction and workplace politics. This is not part of our company values as we aspire to be an open organization and operate as one team. If you have some time to reach out to us, we would love to hear some specifics so that we can make any changes, provide training, etc as needed. Please feel free to contact us at HRfeedback@zoominfo.com. We wish you well in your future and thank you for your time and contributions with Zoominfo!
3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Office, Solid Leadership, Great Benefits, Good Co-Workers

Cons

Uneven playing field, favorites are played, relationships mean more than numbers. PIP culture, Overtime constantly encouraged by managers.

1.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The brand is widely recognized.

Cons

Wildly unethical leadership. Also incompetent -- and there is so much 'software bro' hubris it won't accept accept reality and do what's best for clients and employees. Many/most employees are scared for their jobs. And the hype is off the charts -- reps are compelled to promote new capabilities that are half-baked and the company doesn't use itself.

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ZoomInfo Response
10mo
Your feedback is important to us, and we take concerns about leadership and culture seriously. We're continuously investing in leadership development and fostering an environment where open dialogue and diverse perspectives drive better outcomes for all of us. While we understand you've moved on from ZoomInfo, we'd welcome the opportunity to learn more about your experience to help us improve—please feel free to reach out to me directly if you're open to sharing additional feedback. --Julie Cavanaugh, VP of Account Management
Viewing 268 - 270 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.