ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 1, 2025

Lost direction

Recommend
CEO approval
Business Outlook

Pros

Globally distributed workforce, good tech stack, good comp.

Cons

It looks like the company lost direction, with too many changes and many immature leaders running the show. Their stock price is going to gutters. They are too pricey for the customers. They have too many people to do the work.

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ZoomInfo Response
1y
Thank you for taking the time to share your feedback and for your contributions to ZoomInfo over the past 4 years. We appreciate your recognition of our global team, strong technical foundation, and competitive compensation. I want to address the concerns you've raised about direction and leadership. While change can create questions, ZoomInfo has actually sharpened its focus as the category-defining leader in B2B Go-to-Market (GTM) Intelligence. Our recent launch of our GTM Intelligence platform demonstrates this clear direction, unifying our solutions to help over 35,000 companies find, convert, and grow their customer base more efficiently. No other company has the breadth and depth that we do in this space. Our platform delivers measurable ROI for customers. Our AI-powered platform now provides access to over 100M companies and 500M contacts, enriched with buyer intent, hiring data, and tech intelligence, delivering value that justifies the investment. While market conditions may fluctuate, our focus remains on building long-term value through innovation and customer success. We continue to invest in our platform, our people, and our future, guided by a clear vision of modernizing how businesses go to market. We value transparent feedback, both private and public, and use it to continuously improve. Thanks again for sharing your perspective.
2.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid Management and good team dynamics

Cons

Very bad system to help new SDR's succeed. You NEED to put in ridiculous OT to make quota while people in the same role have more resources and don't have to put in any extra time. Extremely unfair and affects motivation.

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

decent benefits office is clean

Cons

barebones training no real culture corporate politics is a major issue 8:00a-4:30p hours M-F makes absolutely no sense expect to get judged when asking for PTO company seems to think having over a BILLION (with a B) USD IN DEBT isnt that big of a deal numerous privacy rights lawsuits currently ongoing (Google it) no sense of direction from GTM standpoint

Viewing 271 - 273 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.