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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Steer Clear -- wildly toxic and dysfunctional - Senior Account Manager ZoomInfo Employee Review

      1.0
      Aug 2, 2025
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The brand is widely recognized.

      Cons

      Wildly unethical leadership. Also incompetent -- and there is so much 'software bro' hubris it won't accept accept reality and do what's best for clients and employees. Many/most employees are scared for their jobs. And the hype is off the charts -- reps are compelled to promote new capabilities that are half-baked and the company doesn't use itself.

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      ZoomInfo Response
      10mo
      Your feedback is important to us, and we take concerns about leadership and culture seriously. We're continuously investing in leadership development and fostering an environment where open dialogue and diverse perspectives drive better outcomes for all of us. While we understand you've moved on from ZoomInfo, we'd welcome the opportunity to learn more about your experience to help us improve—please feel free to reach out to me directly if you're open to sharing additional feedback. --Julie Cavanaugh, VP of Account Management

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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