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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 3, 2023

      Toxic

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues and remote working possible.

      Cons

      Micromanagement checking your emails, calls etc. You are insignificant here; for the leadership, it is all transactional. Customers are only valued for how much money they can give. You are not allowed to take any leave during the last two weeks of every month. For example, you are not allowed leave in December. You work overtime and have no work-life balance; you hardly get to eat or manage a bathroom break. The company structure could be more organised and neat, especially since they are a listed company. SDRs inbound & outbound, AMs for different groups, and solutions overlays, even one is fighting for the peace of the comms and targets. No proper communication. All different internal systems are not automated and don't talk to each other, so you have to have countless tabs. Yet they mainly work off of g-doc sheets and require you to fill in details manually, which continually is re-repeated on countless other sheets. When leadership asks you for feedback on the areas of struggle, and you give them feedback, they then use it against you and blame you. They are not trustworthy and have no dignity here.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to leave feedback. As part of our new international team, your input is very important. While it’s great to hear you got along with your colleagues, I’m concerned by your description of mismanagement and poor organization. Over the past year, we have scaled extremely quickly, especially in our international segment, and missed out on some opportunities to optimize our team structures and processes. To that end, we have reorganized some of our Sales teams to help align the SDRs, AEs, and AMs more effectively. This should help with communication and process flow across the board. I want to see all of my Account Executives and Account Managers grow and thrive, I’m sorry to hear that you did not feel supported at ZoomInfo. Thank you again for sharing your thoughts and I wish you the best of luck in your next career move. Ray Mariano, ZoomInfo Senior Vice President of International Sales
      1.0
      Nov 16, 2022

      Work life balance not tolerated

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay , interesting work

      Cons

      You will work more than 40 hours a week on a continual basis . Come in high because you will receive subpar raises after that. Most folks don’t stay for the entire vesting of the rsu’s just not worth the culture and what you have to put up with

      1.0
      May 26, 2021

      The worst place ever! Bad work culture!

      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is high. Unlimited vacation days

      Cons

      Let's start with the fact that they lied in the job interview about the job itself, more than that there is no respect for your personal time! For them, you will work 12 hours a day. An arrogant and opaque management that refuses to open its head and hear new ideas! I will never be able to recommend this place to anyone as a job option

      avatar
      ZoomInfo Response
      5y
      Thanks for taking the time to leave feedback. We’re glad to hear that you enjoyed our Flexible Time Off policy. At ZoomInfo we work hard and we work fast, and our employees are encouraged to use FTO to reset and recharge. We regret that your experience with us was not positive, but we wish you the best in your next role. - The ZoomInfo Employee Experience Team
      Viewing 166 - 168 of 2,189 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.