ZoomInfo reviews

3.8

73% would recommend to a friend

(2,186 total reviews)
avatar

Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Great training that they constantly keep up with but their methods of selling always change

Cons

No work life balance. Expect 6 new demos a day prep for them all and 2 show up

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ZoomInfo Response
2y
I'm sorry that you feel there is no work/life balance as that is something that we strive for with our hybrid approach of part-time in office and part-time remote. We always believe in quality over quantity as our company has been built on having the highest quality products and data in the market. Thank you for taking the time to leave your review and we hope things start to improve for you at ZoomInfo.
3.0
Aug 9, 2023

Dying Company

Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is the best GTM tool in the world. Any smart company knows that. Reputation good but that’s slowly starting to change.

Cons

Inbound leads are terrible. Hired a bunch of new account executives when there aren’t many great fit companies to prospect. Management is telling us to self source when new hires are getting all the inbounds. This will make account executives prospect crappy fits that will have terrible payment terms which will lead to them not renewing.

avatar
ZoomInfo Response
2y
Hi, thank you for taking the time to leave a comment about your experience at ZI as a AE. As a company we are focused on 3 things that create incredible, long-term, durable value; Solving hard problems, rowing in the right direction and having customers who trust you and love our products and services. With that said, we will ensure we are also making our functions more scalable, so that we can continue to provide a delightful customer experience with a lean, efficient team.
2.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent at entry level positions. Promote internally often, but you'll only make it to a certain point before you'll really have to grind & bend over backwards for more. Benefits, all good & dandy. They're generous with PTO/Sick time. You'll meet some nice folks.

Cons

Sales-bro culture rules the roost. The CEO comes from a sales background, and it's all you'll hear about. (Money, money, money. More, more, more). It's really over the top at times and a huge turn-off. (Ie. The CEO sending out an email to the whole company saying "If you're here just to collect a paycheck, get out"). Disgusting. They're a public company, so stock options are a thing, but the way they dish them out to lower level staff feels a bit like indentured servitude. My last 2 years at the company, I didn't receive a proper raise due to inflation. However, I did receive RSUs that would vest over the next 3+ years. It left me in a position where I could either ride out my work-place depression & cash out in a few years, have enough to throw a downpayment for a home, or put my mental health first & just leave. Asked for a raise several times due to increasing work responsibilities, was told the time to ask for raises would be later in the year. When I followed up later at that time, I was told "Oh, the time to get that was back a few months ago when we last talked". The big dogs make way too much salary, and get rewarded big stock chunks, while lower level employees get pennies & RSUs if they just cling on a while longer.

Viewing 163 - 165 of 2,186 Reviews

Glassdoor has 2,234 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.