ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are always happy to help.

Cons

Sometimes busy work, but it depends on the team.

5.0
Jan 20, 2026

Real Ownership & Impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo offers a high-ownership environment where individuals at any level can have real impact. The company moves quickly, values strong judgment, and gives people room to take initiative and drive meaningful outcomes. Work is highly cross-functional, problems are substantive, and there’s a strong sense that good ideas and execution matter more than title. The experience is very much what you make of it. For those who lean in, take ownership, and push through ambiguity tend to see that effort returned multiple times in impact and growth.

Cons

As with many fast growing companies, cross-functional decision-making/definition of clean cut R&Rs can be opaque at times, and alignment across teams doesn’t always happen as quickly as you’d want. Processes are still maturing in places, though there is clear recognition of this and ongoing effort to improve collaboration and decision clarity as the company scales.

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ZoomInfo Response
4mo
Thank you for such a detailed reflection on your experience at ZoomInfo. It is great to hear that the high ownership environment, cross functional work, and focus on impact are coming through in your role. Your comments on growing through ambiguity and seeing effort returned in opportunity are exactly what we hope people feel when they bet on themselves here. We also recognize your feedback on maturing processes and roles and are actively focused on that as we continue to scale. – Jennifer Creticos, ZoomInfo Chief of Staff
Viewing 115 - 117 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.