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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 22, 2021

      Terrible culture and even worse work life balance.

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product/database is an amazing product that every business should have.

      Cons

      Management is so far disconnect from the realities of the job and the communication is atrocious. Zoominfo HARASSES their prospects. You call each prospect two times ever 30 minutes, email, text, vm, and LinkedIn message, just to do it all over again tomorrow. Pay is only good for the top 1%, benefits are nothing special. You are forced to work 10-12 hours a day to hit a bare minimum. The commission structure and promotion structure is SHADY at best. Other than the product and some very nice employees there is nothing good about the company. The pride themselves on being new, but they have very old ways.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback and compliments about our industry-leading product. We agree with you that every business should be backed by the power of ZoomInfo. We set a high bar for all our employees, and we make sure to recognize wins and we reward our employees on a regular basis. For the Sales organization, our compensation is structured to incentivize hard work and dedication to our customers, and we love to promote from within whenever possible. Due to our fast pace and high expectations, ZoomInfo is not the right place for everyone, but if you love to move quickly and beat the competition, life at ZoomInfo can be very rewarding! Should you have any additional comments, please reach out to HRfeedback@zoominfo.com. We wish you the best of luck in your new adventure!
      2.0
      Apr 22, 2020

      Great Product - Management Needs Help

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is amazing and can really help the companies that choose to utilize it.

      Cons

      The culture is a mess between the 3 primary locations. Management struggles to actually teach people how to do the job, they have you follow a script on your calls and do not provide additional training to help develop your career. The leads are all inbound and get assigned a level of quality, then are they dispersed among the team based on who management likes. When it comes to promotions, they are solely based on who has performed previously at a high level, but not based on their ability to teach and develop those working for them. It is very much a "do as I say" type of environment.

      avatar
      ZoomInfo Response
      6y
      Thank you for your positive feedback on our product. When it comes to our culture we are always looking for ways to improve our communication and transparency. Through professional development courses, mentorships, and management training we are working to improve the organizations communication and management techniques. Thank you for your time spent at ZoomInfo, we wish you well in your future endeavours.
      1.0
      Jul 6, 2016

      "DRAMA"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay.. Brent is understanding.

      Cons

      Immature bossy managers who only bring you down more than raising you up. Gay men announcing every second how proud they are to be gay (we get it! GREAT!). Unrealistic goals, they will put you on the spot and embarrass you. If you arent your direct supervisors favorite employee expect to be treated like your stupid everyday. When you get fired, be ready for no reason, and having no clue it will happen. be on your toes each day!

      Viewing 85 - 87 of 2,183 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.