ZoomInfo reviews

I must say that my experience with the company's leadership and culture was disappointing. The company's culture is centered around profit, and the CEO, Henry Schuck, seems more focused on building a personal fortune than creating a supportive work environment for his employees. This has resulted in a toxic work environment where employees feel undervalued and micromanaged, with a culture that resembles a "boiler room" rather than a modern, forward-thinking workplace. For example, the sales team is blocked out from taking any PTO in December. If leadership does not trust employees enough to take a day off during the Holidays, why should employees trust management to do the right thing in return? The sales team is encouraged to focus on aggressive sales tactics instead of delivering value to customers, which can lead to dissatisfied customers who feel taken advantage of. Moreover, when the company went public, rank and file employees were not granted shares or equity, which was extremely demotivating for hardworking employees who felt unrecognized and unrewarded for their contributions. Until there is a significant change in leadership and company culture, it is challenging to recommend them as an employer. They will pay lip service to changing and evolving, but leopards don't lose their spots. The culture here is rotten from the top down.

Extremely top-down leadership org, middle-managers have very little say in how they run their own teams. Glorified babysitters. Very sad, since they aren't learning the skills they need to move on and up into other orgs. Constant account reorgs- this is deliberate. They think that doing this causes sales reps to push harder to close, which it does, but it makes it impossible to work longer, strategic deals. ZI makes the conscious decision to prioritize the quick sale, which makes every sale very transactional. There is no opportunity to build relationships. This is high pressure, buy or get out of here, sales. Others have said it, but its a bro culture- the worst I've seen. They love to praise people for putting in ridiculous hours, they like to have multiple calls daily, one first thing and one at the end of the day, to make sure no one is "slacking off." They like churn, because it helps them keep salaries low. Lots of micro-managing.