ZoomInfo reviews

The politics, the hypocrisy and the lack of compassion towards team members. For example, a VP was fired over Christmas and our team sat through countless meetings about changes but not once did they ever speak the former-VP’s name, announce to us that they were let go or offer any kind words about their time at the company. It was like they had disappeared that leader and pretended they never existed. That executive was replaced with a new leader with zero experience in the field. The general consensus among the team was that the C-suite hired someone who would follow directions, not push back. Once, we received an email from the CEO explaining that if we wanted to do well, we’d need to put in long hours. The whole email made it clear that he expected us to work outside of our 9-5 for success. It was framed as being a Red Sox player, not a Pirate. Little did we know, that would foreshadow a host of layoffs, all of which had no basis in performance. These layoffs were enacted after months of direct managers telling us not to worry about losing our jobs. The people let go ranged from directors to managers to individual contributors. The biggest reason for this review is the way those layoffs were handled. No one was told what was going on, the fact that this was a restructure was never mentioned to the people being fired. Now, months later, they are re-hiring for the same roles they terminated a few months back. Bottom-line: ZoomInfo does not care about it’s people, they care about getting what they need in the moment and moving on with no remorse once they change course. Don’t drink the KoolAid.

The company is on a wild acquisition spree, and what it seems to do when it buys a company is create a department around it. In the case of the one I'm in, the teams are highly disorganized, seem to spend over half the time on bug fixes, and there's vast disarray in back-end systems (scatter in terms of tech stack because of lack of cohesion in skillsets, very poor quality legacy and new code, data problems left and right, etc.). There can also be political pushback against fixing the issues that already exist. As an overall company, it's also quite disorganized and with apparent intention to keep it that way, as they gobble up smaller companies at a fast pace.