Zara reviews

3.3

52% would recommend to a friend

(9,533 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

great if you love clothes and fashion

Cons

Terrible management, not trained to do their job and doesn't know how to talk to staff, squeezing all the profits out of the company and they give only 15% discount to the staff - NOT ENOUGH, job is very stressful and hectic, carry heavy boxes, you need to be always available, no life, no chances for other job. You come for part time job 20 hours and end up doing 45 hours a week if you refuse forget about extending your contract...

1.0
Dec 23, 2013

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Very easy interview, good to learn very basic-entry level experience, nice-decent quality clothing.

Cons

-Low-typical retail pay wage -Terrible management staff; very disrespectful to newly hired staff. - If your new...your fresh meat and will be treated as such. Turn over rate was HUGE. New sales people was always hired almost on a regular bases! -Although a couple of staff were nice and acted professionally, management was incredibly rude to their staff and even towards customers (ie. will yell at you in front of customers/ staff); condescending and very unprofessional. I left absolutely horrified. -ZERO customer-retail etiquette and LOW customer service. Sometimes we were told to ignore customers and just focus on your "runs" (putting away mountains of clothes from the fitting rooms back to the sales floor). -the store was usually VERY hectic due to management tactics for arranging the sales floors, cleaning the fitting rooms and operation of the back floor. The store was often very disorganized and chaotic. -Just an overall, poor and very toxic place to work. Good place to shop, but DO NOT WORK at the Zara-Rideau Mall location!

Viewing 103 - 105 of 9,533 Reviews

Glassdoor has 15,268 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.