Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

You can get some experience and learn how to survive your extremely busy shift without time to go to the toilet or have a drink between your break or lunch. Company is getting worst, they trying to save money by cutting hours and as a result one person have to do job that should be done by two or three people, its impossible and because of that we have more angry customers, and people are more frustrated. Not happy at all.

Cons

You can learn how to manage to work efficient in extremely busy environment, you need to be aware about latest trends, you improving your customer service skills and mulitipile task skills, you patience, self-contorol.

4.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Zara really knows how to instill a sense of perfection in its employees. Not many other companies, especially in retail, make sure that everything is operating at its best. The work load is high, and a lot of times it does get incredibly stressful, but the employees are amazing, and everyone has a good time working.

Cons

The management does not bend when it comes to sick days, or someone covering your shift. If there is any emergency, you will most likely get penalized for missing work. The interview is really thorough - they want to make sure they are hiring the most motivated individuals possible.

3.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Flessible timetable: possibility to work just in specific days of the week, perfect for students and people who have more than one job. Sometimes you are lucky enought to work with a good team. Possibility to grow really fast inside the company. Good starting point for people without a working experience. Good commissions.

Cons

Do not expect to receive any appreciation for the job done: even if you do your best, will always be some criticism from the management staff. The employ discount is ridiculous, 15% off. Most of the management is arrogant and unable to manage and motivate the team. The reason why is linked to the possibility to grow really fast inside the company (in less than two years you can go from basic sales assistant to department manager): the trainings are not long enought to get a proper knowledge/experience about managing people. Unable to motivate and retain people. The figure of the employ is seen as a sort of machine: there is no possibility to express personal opinions, you have just to get your job done how and when they "order" you. The power is too much centralised: avery single indication comes from Spain. They pretend to apply the same marketing mix, health & safety rules, ... in the same way everywhere without keeping into account that every single store has specific features and needs.

Viewing 100 - 102 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.