Zara reviews

3.3

52% would recommend to a friend

(9,535 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 5, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want a carrier in fashion retail this is the best company to start. They offer the best training and work experience in the fastest environment. Salary is good and it includes bonuses. After a couple of years in Zara you should have no problem getting any similar or better job.

Cons

The atmosphere is extremely competitive and you need to be very strong minded to coup with everyday stress. You also need to be a hard worker to meet all the expectations of the job.

4.0
Dec 24, 2013

Store Manager could smile and care more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What pros? ERM.. Still waiting for that one. Besides, The team are really nice and help out a lot. Like close friends always helping each other.

Cons

Grumpy manager.. Could do with some more feedback about work performance.

1.0
Dec 23, 2013

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Very easy interview, good to learn very basic-entry level experience, nice-decent quality clothing.

Cons

-Low-typical retail pay wage -Terrible management staff; very disrespectful to newly hired staff. - If your new...your fresh meat and will be treated as such. Turn over rate was HUGE. New sales people was always hired almost on a regular bases! -Although a couple of staff were nice and acted professionally, management was incredibly rude to their staff and even towards customers (ie. will yell at you in front of customers/ staff); condescending and very unprofessional. I left absolutely horrified. -ZERO customer-retail etiquette and LOW customer service. Sometimes we were told to ignore customers and just focus on your "runs" (putting away mountains of clothes from the fitting rooms back to the sales floor). -the store was usually VERY hectic due to management tactics for arranging the sales floors, cleaning the fitting rooms and operation of the back floor. The store was often very disorganized and chaotic. -Just an overall, poor and very toxic place to work. Good place to shop, but DO NOT WORK at the Zara-Rideau Mall location!

Viewing 9313 - 9315 of 9,535 Reviews

Glassdoor has 15,272 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.