Wise reviews

3.7

67% would recommend to a friend

(2,308 total reviews)
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Kristo Käärmann

76% approve of CEO

62% positive business outlook

Wise has an employee rating of 3.7 out of 5 stars, based on 2,308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wise employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 5, 2019
Recommend
CEO approval
Business Outlook

Pros

People are nice, and some engineers are very good.

Cons

TransferWise sings a very pretty song about culture but does not follow through on it. Lots of micromanagement coming from team leads making mandates left and right and team leads apply company culture only when it suits them. TransferWise promotes fake Glassdoor reviews. 5 pages of 5 star reviews from one team at one location in one day. Using peer pressure to get low paid customer support agents who are already afraid of losing their jobs to give 5 star reviews is NOT cool!

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Wise Response
6y
Hi, thank you for sharing your feedback and flagging your concerns, it sounds like you’ve been having a pretty rough time of it. I’m really sad to hear that. It’s my job to make sure our teams are happy here and I really care about getting that right. I hope you feel comfortable to make yourself known so we can find some time to sit down and talk about the issues you raised face to face. Whether it’s with me, your lead or, if you haven’t met her, Mallory Taulbee from my team who works closely with engineering. We’d really like to hear more and see what we can do to improve things for you. Thanks, Ross
2.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

You get loads of autonomy and influence over product and design. You won't be a code monkey.

Cons

This can be very very inconsistent depending on the team. In my experience I encountered clueless managers trying to further their own careers over the betterment of the team. There are quite a few living embodiments of the Dunning-Kruger effect! The environment started feeling a lot more corporate. The classic issues of 'waterfall masquerading as agile' have started to crop up. The number of meetings kept going up and don't expect to get any concentrated time to do work as Slack will ensure you're constantly distracted! The company is also in a bit of an identity crisis about what the product actually is. Ask 10 people and you'll get 10 different answers. None of them incorrect but not entirely correct either. The culture and values on paper look great but I'm finding it harder and harder to see those values in a practical way. It doesn't matter what you write on the wall but what you reward and who you promote. In my experience there was a massive incongruity between the written values and practical values. There is a certain kind of person that can succeed at TransferWise. The traits likely to do well are over confident, loud, loves to talk and can make themselves heard in a loud meeting. It's rather sad because here's a company that has literally everything going for it. It's solving a real problem with a product that seems to work (so far) and is profitable. The management seem to be caught like a rabbit in the headlights though and that could cripple the company's long term prospects.

3.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

TL;DR This is still a good company to work for, but don't just go with the hype or believe these reviews. They are a reflection of what TransferWise does best: indoctrination. If you have a similar offer from somewhere else you should definitely consider it. Other upsides: - Freedom - People can have a say (comes with a price) - It's a quite transparent company everyone is always been told what's going on - Offices are quite nice - Quite social crowd (if you are into that) - Mission is ambitious. You can feel like you're making a difference.

Cons

Hyper growth is challenging. When you have a company with over a thousand people too much freedom can lead to chaos. Also, the fact that autonomy is one of the core values of the company has turned teams quite selfish about their own goals. Cross team collaboration is almost impossible. It's so hard that ends up discouraging people from seeking to fix or do any task that involves other teams. It's like living in a country with different factions that pretend to collaborate with one another. The company is divided into several cliques, and the old employees act as tribal leaders: don't even think about disagreeing with them. It's an EXTREMELY political company. If you hate politics, don't bother joining. It's as political as any big old organisation out there (or worse than most). Most leads are quite young and with that comes a huge ego. You will feel like going back to secondary school sometimes. Dramas, gossip, etc. It's a downside of having so many young people together. On the engineering side, it's the most unproductive company I've ever worked for. Anything that took 1 week anywhere else in TransferWise takes 4. Loads of talking, convincing and trying to understand a codebase that has become a huge patchwork of badly designed APIs, very little actual coding. Code quality is average at most. Be prepared to deal with technical debt through the roof. Because the company grows so fast, most of the engineers know very little about the current codebase. No documentation, no javadocs, just hearsay. Last but not least, the perks of being a vibrant startup are mostly gone by now. This is a huge organisation not a small startup anymore. You still get some of the basics, like free fruit etc, but it's the same as you get in any other tech company nowadays.

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