Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done." ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Buenos Aires , Córdoba , La Plata , Salta , Mendoza , Posadas , Mar del Plata , Rosario , Neuquén , Martínez , Burzaco , Quilmes , Vicente López , Avellaneda , Pilar , San Fernando , Catamarca , San Luis , Puerto Madryn , San Miguel de Tucumán , Cabalango , Comodoro Rivadavia

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 26, 2019

A once proud company that is being left behind by better online services

Sales

Recommend

CEO approval

Business Outlook

Pros

The service is critical for the consumers that use it.

Cons

Lack of support from management. As a WU employee, you are the face of WU to your accounts, be prepared to apologize daily and not be able to help them. Currently removing employees in an unofficial down sizing. Going down in flames and the pilot has bailed out

Western Union Response

First, thank you for your service to Western Union for over 10 years. We are sorry to hear of your experience. We understand our leadership has a significant impact on the experience of our employees across the organization. We work hard to foster a culture in which all employees receive the utmost support and guidance from their managers. We take every piece of feedback seriously and we will share your comments with the management team as we continue to improve our processes.

1.0

Apr 16, 2019

A completely biased organisation

Associate

Recommend

CEO approval

Business Outlook

Pros

Parties are hosted in good places

Cons

1. You will never be endorsed by higher management. 2. Manager always lied about no promotion and all. 3. Hired people who didn't have the basic skillset in a position which demands proper knowledge. 4. No recognition for the hard work done. If at all it comes it will be on the basis of your position. So even if you do good work you will have to wait for your turn . 5. Manager holds zero credibility for issues but full credibility for successful deliveries. The list goes on.

Western Union Response

Thanks for leaving your review. We're sorry to hear about the cons and are always looking for feedback on ways we can better provide employees the best WU experience. We consider bonus evaluations and promotions based on knowledge, ability & contribution. Leadership development is an ongoing priority at WU so they can lead, support and coach our global teams. Equally important is ensuring our employees can share timely, actionable feedback through our WU Listens program.

3.0

Oct 25, 2018

stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good team workers in the team.

Cons

bad management and managers all over.

Viewing 160 - 162 of 2,934 Reviews

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Jobs at Western Union

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