Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      59% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      53% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Oct 15, 2018

      Analyst/Sr. Analyst/Lead Analyst (compliance)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, some really good people.

      Cons

      If you want to get ahead, it is rarely based on how you do your job, it's who you are friends with. The boys club network is very alive at WU, at least in compliance. Is every department in compliance like that? No, in some of them it only matters if you are willing to work tons of extra hours for no extra pay, and kiss up to certain people. I did work with some great people here. I also worked in a position that I loved, and was very good at - only to have to leave that department and position because I was told I would never get promoted, because the Director's buddy was going to get it instead (and that my experience didn't matter). And, mine is not the first or last story to have that ending. Finally, just know that as a compliance employee, you will be treated as a minion/peasant by the CEO and his people. After all, they all went to a brand new glitzy building, and stuck compliance a mile away in an old building that has seen better days. Salary and bonus %'s will vary by who you know and, depending on the department in compliance, what your gender is. And yes, the CCO is aware of all of this and chooses to not do anything about it.

      avatar
      Western Union Response
      7y
      Thank you for your feedback. I am disappointed to hear about your experience and want you to know that we have worked hard to build a culture where employees can share ideas in all areas of our Company. Compliance is an essential part of our business and the function’s ability to operate with independence is a core strength. Our move has improved our visibility as a leading employer in Denver and significantly upgraded our work environment. Both of our new locations were designed and built to the same progressive standards and principles. They foster camaraderie, promote connectivity, and fuel our passion for innovation. Company performance is the key driver for bonuses throughout the organization, with additional recognition for individual contributions, capabilities and behaviors. While your post is confidential, I take your concerns seriously and would welcome the opportunity to discuss further. - Richard Williams, CHRO
      1.0
      Aug 20, 2018

      Poor Management

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work life balance is good for now although it is known that leadership in Real Estate/Finance org are old school and not supportive of work life balance. Leaders focused on optics and expect employees at their desk all day , but do not understand (or care) that business needs require meetings away from the desk or calls that are outside of core work hours. -Company donates money to many charitable causes -Ability to work with people from across the globe

      Cons

      VP and EVP levels do not understand the bunsiness units they lead. Very out of touch with the actual work that their teams peform. There is a new lean or operational efficiency initiative on a monthly basis that eventually fizzles out because VPs do not have the understanding of the work, leadership skills, or vision to impact change. VP that instituted practices that were huge roadblocks and antithesis to the WU Way lean principles. Many women in the department felt marginalized due to it being a good old boys club. The environemnt was toxic and diversity was not celebrated. WU C-Suite leaders toute their commitment to diversity, but many departments are all white male dominated and create a work culture that does not promote female or minority advancement or engagement. My department did not have any female leaders and only one minority.

      avatar
      Western Union Response
      7y
      We are disappointed to hear of your experience, as it does not match the WU core values. We hire and welcome individuals from all walks of life, cultures, backgrounds, and perspectives. We read every single review and take employee feedback seriously and we will share your constructive feedback with our management teams, and if you'd like to, we encourage you to share more feedback confidentially by emailing us at careers@westernunion.com.
      1.0
      Jul 4, 2018

      Appalling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Yes-mens paradise - Every recruiters dream

      Cons

      - No career progress - Terrible Office Culture of backstabbing - Lack of leadership - Lack of benefits for lower than SR Manager level - No onboarding - Mass turnover of staff

      Viewing 133 - 135 of 2,935 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.