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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Oct 31, 2024

      Layoffs are the new normal

      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, you’ll work with extremely smart and talented people. The building is beautiful and the work is very global.

      Cons

      The company culture is driven by micromanagement, lack of trust, confusing messaging from leadership, and lots of layoffs, layoffs are happening every few months and there is no concern for who has to pick up the work. While the bonus here sounds really good, it has not been 100% in years, and now even if all targets are met employees only get a portion since the rules around who is allowed a full bonus is extremely limited. The executive suite is lacking diversity and it’s very clear, even has been said, they do not care about employees.

      1.0
      Mar 3, 2024

      Don’t Get Comfortable

      Assistant marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office. Good co-workers. Salary is competitive.

      Cons

      They don’t even pretend to care about the employees anymore. There are lay-offs all the time. I’ve never worked anywhere that’s so over the top with the way the leaders kiss up to the c-suite. It’s nauseating.

      1.0
      Sep 12, 2019

      this place is a sinking ship

      Global compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      been with WUBS in D.C. to WU HQ in Denver after seven years it has provided the best work-life balance great benefits.

      Cons

      This company underpays its employees a lot for the amount of work that's offered to its employees. Why because they are relentlessly laying off people every single year. I survived six different layoffs in the seven years with this company. In 2017 working for WUBS my job was outsourced to Lithuania smh I move out here to Denver just for my new position! Only for a year and ten months later to get laid off again last month. Western Union does this to put money back on the books to show the shareholders that they're making money while the rest of us lose jobs. Western Union lacks so much innovation and leadership; it's quite pitiful. I really won't recommend anyone to work at least not long term. Even with the great benefits, the pay and lack of leadership aren't worth the headache. Better of applying to Venmo, CashApp, or PayPal.

      avatar
      Western Union Response
      6y
      Thank you for taking the time to write a review about your experience as a former employee of Western Union. We are glad you had a good work-life balance during your time here! We announced during our second quarter earnings call a new strategy and operating model. Part of this means we must make difficult decisions regarding our workforce to ensure the continued success of the business. We strive to ensure all employees are supported to help them manage the changes from this transformation. We will share your perspective with our leaders to look at ways we can improve the experience for employees.
      Viewing 121 - 123 of 2,935 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.