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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 10, 2019

      What has happened to this company?

      Field director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition; good benefits; fair overall compensation

      Cons

      Constant downsizing; layoffs without plans

      avatar
      Western Union Response
      6y
      Thank you for your 10+ years’ service to Western Union and we’re thrilled that you would recommend the company! We absolutely understand the changes we’re working through can be difficult. We are driving these changes from a position of strength, strategic vision and, as you mention, our positive brand recognition, to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be setup for success with the skills and capabilities needed for the future. We welcome you to share additional feedback through our confidential email: careers@westernunion.com, or use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team. We are listening, and together, we want to help employees understand and drive ahead for success.
      2.0
      Sep 3, 2019

      Low morale

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many good people, pay and benefits are quite good.

      Cons

      The beancounters only have one tool they know how to use and that's layoffs.

      avatar
      Western Union Response
      6y
      Thank you for leaving a review. We’re happy to hear you appreciate our employee benefits! We expect the best from our teams and in return, we aim to provide competitive salaries and a variety of benefits. As we are currently going through a very transformative time for our company, we are evaluating our and changing operating model. In the face of change, we are committed to treating every person in our community, customers AND employees, with uncompromising dignity and respect, regardless of the reason, impact to our workforce, or the timing.
      2.0
      Aug 4, 2019

      Company Policies are good but dirty politics at each level

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cab facility, HRs are supportive, good pay scale, flexible timing, policies are employee friendly

      Cons

      US management treats you like a slave. They will hire you without any clear vision for your role. Everything is driven from US. Dirty politics at all level therfore maximum people doesn't stay for too long.

      avatar
      Western Union Response
      6y
      Thank you for sharing your review and for noting so many pros for the Pune site. We agree that we have the best employees, great compensation, and offer a healthy work-life balance here at Western Union. We have read your feedback regarding our leadership and management teams and are disappointed to hear of your perspective. We care about each employee are we’re committed to fostering a culture where employees are able to share their concerns and constructive feedback. As we continue to evolve our company, we will share comments like yours, to help influence positive change. If you would like to discuss your concerns further confidentially, we strongly encourage you to email us at careers@westernunion.com.
      Viewing 124 - 126 of 2,935 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.