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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Dec 7, 2018

      HR

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      None I can think of

      Cons

      Worst culture I've ever worked in. HR is dysfunctional with so many individual agendas and incompetent leaders. So many people just looking out for themselves. People being promoted based on relationships rather than their ability to do the job.

      avatar
      Western Union Response
      7y
      We are disappointed to hear about your experience. At WU, we take employee feedback seriously and work hard to create a culture where employees are encouraged to share ideas and voice their concerns. We strive to provide opportunities for all employees based on knowledge, skills, ability, and contributions and reward performance for individual contributions and high-value results. We also understand the impact that our leaders have across the organization, so we support their professional development and opportunities for growth. As we continue to promote positive change across our organization, we will share your comments with the appropriate teams.
      2.0
      Aug 21, 2018

      Lot of potential but, a cultural suicide.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The potential to learn cross-functionally is immense. Being a 165+ year old heritage, there is a huge ladder to be climbed but, it's one of those opportunities that comes rarely which helps in understanding the complete landscape of the Digital world starting from customer facing applications to the new-generation back end and the heartbeat core of the company.

      Cons

      - Always stressful, political nightmare, bureaucracy of the highest level, culturally going downhill and really fast. - There are practically no work hours, 24*7 with the same old work, same features being re-written in different technologies for job security, improper prioritization, PMs just focus on deliverables that will accrue them bonuses at the end of the fiscal year. There is no focus on customer experience, no innovation.

      avatar
      Western Union Response
      7y
      As a global company, we hold diversity at the core of our organization and are passionate about creating an inclusive workplace. We strive to create a welcoming culture and encourage collaboration in tangible ways across our organization. We will share your constructive feedback with our management teams, and if you'd like to share more detailed and confidential information with us, please email us at careers@westernunion.com.
      2.0
      Jul 24, 2018

      it governance

      It governance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Infrastructure is new. Money is good. Variable not included in ctc which is good. Work is OK. Profile is not exactly the same as jd. Set up is new so employees are still adjusting. first day experience and onboarding is oK. I agree with previous comments on jd not being explained in detail by recruiter . they do not negotitate salary much when candidate deserves it.

      Cons

      the job role is different from jd. It needs to be shared and explained first. The jdpublished and work offered is different. the recruiter explained something different. she was more keen on discussing ctc. understand that she is junior in non it after I joined. Work environment is deteriorating day by day. employees do not work together. lot of friction between managers of same level. If you are not in good books of HR, you will lose your job. it is a services.set up, they claim it is product set up. please stop employee survelance on new joiners. It only shows that you are insecure.

      avatar
      Western Union Response
      7y
      We appreciate hearing your feedback. At WU, we strive to have open and clear communication with all of our candidates. We are sorry to hear you feel our explanation of your role could've been more clear. We will share your feedback with our recruitment team as we continue to grow our organization.
      Viewing 106 - 108 of 2,934 Reviews
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      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.