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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Jul 15, 2019

      Pathetic Leadership-Pune TEC

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is good and very active

      Cons

      I recently resigned from my job with the last date of last week of last month, I raise some concern over to the CIO of WU about the leader in Pune. i know more about the Pune leadership as i worked directly with them. i want you to confidentially review and take necessary action, if you dont take action i an sure most of the team member would leave, please take necessary step on this please. i am not mentioning my name, because i know you guys can easily guess based on my recent email to Interim CIO. someone take action, and do not move all job here to pune , because their is lot of unethical,discrimination and very hostile environment for the team to work. HR here take no action on any concern, and most of the feedback is from HR as i heard them speaking with the Pune leader on the same.

      avatar
      Western Union Response
      6y
      We love that you enjoy your team at WU but are concerned to hear of your experience with the broader team in Pune. We care about each member of our team and are committed to fostering a culture where employees can share their concerns and constructive feedback. We also acknowledge the impact that leadership has on our employees. We will share your comments to help influence positive change. We know you have left the organization, but if you feel you’d like to share more confidential information, you can do so by emailing wucareers@westernunion.com.
      2.0
      Jun 27, 2019

      Better places to grow career

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and some smart, motivated colleagues and pretty slow/laid back atmosphere. Depending on the role you also have the ability to direct your work into areas you are interested in. Also, access to occasional event tickets is fun.

      Cons

      The company is currently in a hiring freeze and doing poorly so there is little to no room for growth and advancement, most of the talent leaves after a couple of years. Upper management seems to lack a consistent vision or is unable to execute which has led the company to consistently miss goals. WU Way is a joke and WU Way 2.0 only shows how ineffective the program is.

      avatar
      Western Union Response
      6y
      Thank you for taking the time to leave a review. We are glad to see that you have noted our benefits, the company culture, and the people as pros at WU – we couldn’t agree more! While we are in the middle of a very transformative time, we strive to provide opportunities for all employees based on knowledge, skills, abilities, and reward performance for individual contributions and high-value results. Our WU Way, changing the way we work to deliver a better customer experience and drive growth for the company, requires shared accountability to continuously improve our teamwork, communication, and culture, and that is top of mind for us. As we continue to help influence positive change across our organization, we will share your comments with the appropriate teams.
      1.0
      Dec 18, 2018

      Product Management

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice new office The employees care (most of them)

      Cons

      1. Management is terrible! 2. Breaking company up to be sold in pieces. 3. Don't care are about the employees. 4. Do not do promotions anymore. 5. Pay is average. 6. Business is dying a slow death.

      avatar
      Western Union Response
      7y
      We are sorry to hear of your experience. We understand our leadership has a significant impact on the experience of our employees across the organization. We work hard to foster a culture in which all employees receive the utmost support and guidance from their managers. As a current employee, we encourage you to reach out to us internally via careers@westernunion.com so that we can connect to drive positive change.
      Viewing 103 - 105 of 2,934 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.