Western Union reviews

Constant re-structures and most notably in 2019.. the current WU way project is causing a lot of speculation and anxiety amongst employees.. difficult to focus when roles, reporting lines and business are in a state of flux. Yes change is good and needed in WU but some announcements are questionable. Many tenured employees just want to leave but are holding out for severance. Feels like we are getting ‘lean’ for a takeover??!

Where to start? When I first started my career with WU more than 6 years ago, it was a fantastic place to work. As a remote employee, being able to plan my own work schedule, travel and and work from home was a great benefit. Unfortunately, this also has it's own downside, even more so in the past 2 years. The work/life balance is nonexistent so working remotely only promotes 60+/hour work weeks. The representatives responding to posts on here mention WU being in a transition period, unfortunately the transition into exactly what, is unclear, even to its employees who have been beat to death with the "WU WAY" initiative. They also mention promoting a healthy culture but that cannot be further from the truth; to say otherwise is a fabrication. Colleagues of mine who have 10-15+ years with the company are leaving in droves which speaks volumes. Morale is at an all time low, the word most used by my colleagues to describe our company is "toxic" and it comes up in almost every conversation. I'm not aware of anyone in my department who has not at minimum interviewed for another job or has some irons in the fire. Most of the low morale can be attributed to unrealistic expectations, high-volume of work with constantly changing internal procedures, and poor leadership from upper-management who don't have the time nor want, to address the concerns of their personnel. Most of the leaders who I highly respected have left the company and we're left with managers who are burned out themselves and have no drive to lead or instill any positivity into their staff. WU is simply not a great company to work for anymore.