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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Feb 19, 2017

      Changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Purpose of moving money for better is real at WU. The good the company does is amazing, often overlooked. New focus on wuway gives all employees hope for the future.

      Cons

      Too much bureaucracy and non-value add work mainly driven by finance and legal. Can be passive aggressive, vp's complain without offering solutions.

      avatar
      Western Union Response
      9y
      Thanks for the feedback. We agree that the company is going through an exciting period of change and rapid digitization. We are interested in continuing to drive down bureaucracy wherever there is opportunity. Please share specific ideas with us internally.
      2.0
      Apr 27, 2016

      Churn and burn

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Diverse - Fast-moving, complex business - Some good, smart people - Could have strong potential for social impact

      Cons

      - Management has lost the plot; stagnant stock price - Constant transformation - Annual layoffs for last 7+ years - Move toward flatter structure leaves fewer opportunities to advance; means that good senior people are being let go - Too many HR programs and demands; no consistency or strategy - No work-life balance - Culture seems nicey-nice on the surface, but leads to back-channeling / back-biting - Too many silos, lack of alignment on how things get done - Real gender issues that they are glossing over with a few new campaigns - No longer investing in social impact / community in any real way

      1.0
      Mar 23, 2015

      Turned into a nightmare

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Four weeks of vacation. Some great individuals still left in the company. Small office perks like fruits, candy and Friday breakfast.

      Cons

      This was a good place still three years ago, but has since turned into a nightmare. Currently key people are leaving in throngs after being thoroughly frustrated with their work. Company is completely aimless with no vision on what to implement and how to get it out. Horribly bureaucratic environment where finger-pointing is common. Lots of individuals who do not collaborate or help in meeting deadlines or targets. Outsourcing development and testing work to India is looking to be a disaster, slowing development even more. Compensation is mediocre and delivering results is not being recognized. Bonus program is a joke and managers retaliate against individuals. Very toxic work environment that has made many employees physically sick.

      Viewing 85 - 87 of 2,934 Reviews
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      Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.