Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 4, 2019

Good Company with Bad bosses

Recommend
CEO approval
Business Outlook

Pros

Good infrastructure , cab facility

Cons

Pathetic middle management specially Associate Managers and Managers. Helpless HR, there is no action on coffman's survey. No one is care about the skip level one to one meetings with developers whats going wrong. There are lot of negative feedback still HR didn't take a one to one meetings with employees. Associate manager knows your package and he is the whole responsible to give you hike which would result into bias against your performance. AM's are pathetic.

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Western Union Response
7y
We have read your feedback regarding our Human Resources team and are disappointed to hear of your perspective. We are committed to fostering a culture across our organization in which employees are able to share their concerns internally. We'd like to understand more about your experience, so if you feel comfortable, please reach out to us at careers@westernunion.com.
1.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits that’s about it I’m not kidding

Cons

Unorganized company ,unprofessional overseas employees, management doesn’t care about employees. No one has a clue to what is going on. Everyone is on a different page day in and day out. Pay cuts! Too much red tape. Everything is a process and takes tooo darn long. God forbid you need a customer issue resolved.

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Western Union Response
7y
We’re disappointed to hear about your experience and appreciate you taking the time to write a review. We assure you that we care about each and every employee on our team. We also understand the impact that management and leadership have on our employees. As we continue improve our company processes, we will share comments like yours to help influence positive change. If there is confidential feedback you’d like to share, please do so by reaching out to careers@westernunion.com.
5.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Everything! The people are all super nice and friendly, probably because we are all treated with respect. Really relaxed, family style atmosphere but doesn't stop your ability to work like some places. Transparent Culture and continuous Town Halls with leadership as well as managerial members keeps the information flowing and employees informed with almost everything happening. Great benefits at personal as well as family level plans, and HR Management to help and assist individual employees. Multiple committees to encourage Fun at work as well as monitor work life balance. Management really take the time to talk to everyone and listen to opinions. Highly cultured and Motivated work environment. The WU TEC starting at Pune has an ample of opportunities being provided to the on-boarding employees to start from scratch, I recommend it is the best time to be a part of the organization.

Cons

I didn't start work here years ago!

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Western Union Response
8y
Thank you so much for such positive and detailed feedback on your WU experience! You have mentioned so many things we strive for: being Trustworthy & Respectful, developing great leaders, and offering competitive benefits! We hope you are enjoying the Pune office!
Viewing 82 - 84 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.