Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

51% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 8, 2025

Avoid at all costs!

Recommend
CEO approval
Business Outlook

Pros

Nice office location and nice offices.

Cons

The business lacks a strategy and HR seems to be the naughty step child of the CEO - we cannot do anything right.

1.0
Feb 17, 2023

Not for diverse employees

Recommend
CEO approval
Business Outlook

Pros

Amazing people doing their best with what they have on the ground.

Cons

This organization does not support women or diverse staff in any way in HQ Denver. Please do your due diligence when applying--they will tell you one thing to get you on board and completely do the opposite. They do not support women, caregivers, people of color, LGBTQ+, or any other marginalized group beyond the traditional single, cis-gender white male. They have 13 ERGS that are not connected to nor supported by CEO. The DEI efforts are box-checking at best and no real appetite for change within Executive Leadership and with ZERO budget. Beyond that, this organization is so slow it's working backwards, and having access to simple resources/tools to do your job effectively is very difficult. This organization does not do a good job of putting the right talent in the right places and most of the staff isn't being supported to do their best work. The morale is extremely low in HQ and Globally0however is seems Denver has the most work to do. You will need to advocate for yourself every step of the way.

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Western Union Response
3y
Thank you for leaving a review and recognizing the amazing people we have in our organization. It is disappointing to read about your negative experience as it does not align with our priorities as an organization. Western Union’s focus and work on DEI are taken seriously in every piece of work we do. As mentioned, we have 13 ERG groups across our organization that receive a platform and resources to connect them through our organization. Our Early Careers program across the globe is one of the ways we build on our diverse hiring efforts. The decision was to postpone only the US Summer Internship this year to get greater support and alignment from our leadership team to build a more robust program for next year’s cohort. Every decision in our organization has diversity and inclusion at the forefront. We are a global organization that is innately inclusive every day, and we continue the work to do better every day. We appreciate all the feedback you’ve shared and will be sure to share it with the right teams. Best of luck in your next career pursuit. - Shannon Armbrecht, Chief Diversity and Talent Officer
1.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Mediclaim Good Leave Policy Work-Life Balance

Cons

I joined WU (Yerwada, Pune) on June 19 and was fired by the company in Sep 2019 along with 10 other team members on the name of cost-cutting and some business strategic changes. This shows the inefficiency of the management who designed a strategy so as a junior-level employee had to cost his job within 3 months of joining. They gave me a 2 hours notice to sign the exit paper or else threatened to terminate me without giving the compensation for the month. It was a personal trauma for me and still did not come out of it after 2 years. I perhaps will be skeptical everytime I join a new company throughout my life and will live in a fear of getting fired any fine day. The Government should ban these types of companies who are mentally harassing and exploiting the human assets of the country.

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Western Union Response
4y
Thanks for your review. We are disappointed to hear about your experience while working in our Pune office. Our organization has been undergoing several changes as we are transforming our business to become better as a company, and we understand that dealing with these changes can be difficult. We value all feedback that comes our way. Should you wish to discuss your feedback further, you may reach us through careers@westernunion.com.
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