Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Buenos Aires , Córdoba , La Plata , Salta , Mendoza , Posadas , Mar del Plata , Rosario , Neuquén , Martínez , Burzaco , Quilmes , Vicente López , Avellaneda , Pilar , San Fernando , Catamarca , San Luis , Puerto Madryn , San Miguel de Tucumán , Cabalango , Comodoro Rivadavia

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 30, 2023

Be ready for a LOT of change

Vice president

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent compensation package, lots of opportunity to move around the company and learn a lot. Travel opportunities if you want to see the world. Strategy is right to help company grow, but they are still figuring out execution.

Cons

Lots of layoffs and re-orgs. The company is going through a lot of change. The entire leadership team has turned over and are looking for fresh new ideas and talent to help move the company forward. They have moved to a hybrid model, so mandatory 3 days a week minimum in the office, more if you are an exec. Get ready to work long hours, weekends. There are no boundaries.

2.0

Sep 5, 2019

Flat line stock and losing value

Director

Recommend

CEO approval

Business Outlook

Pros

Great people, some fun projects.

Cons

Layoffs. McKinsey playbook means it's all about cost cutting. Highly relationship-oriented culture -- if you're not at the right level, you're voice doesn't really matter.

Western Union Response

Thank you for providing your feedback. Given our globally-minded nature, we’re constantly reviewing key considerations for where our jobs should be located as well as the demand for the roles we need to achieve our business results. Our global workforce of talent is one of our strongest selling points as an employer and we're glad to see you acknowledge your colleagues as great people. While you may not have had the best experience recently, we would like to speak with you confidentially and get more details about your feedback. Please email us at careers@westerunion.com.

1.0

Apr 9, 2019

Worst Management and HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cab facility Nothing apart from this that I can think of

Cons

No hikes No promotion HR is not aware about the policies Nobody is bothered about your concerns No work life balance Late night calls everyday

Western Union Response

We have read your feedback regarding our Human Resources team and are disappointed to hear of your perspective. We are committed to fostering a culture where employees are able to share their concerns and constructive feedback. We plan to share this feedback with our HR leadership team, and we'd like to understand more about your specific experience at our Pune office. If you feel comfortable, please reach out to us confidentially at careers@westernunion.com.

Viewing 67 - 69 of 2,935 Reviews

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