Western Union reviews

3.4

56% would recommend to a friend

(2,929 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible time off Woke life balance All this completely depends on management

Cons

The CEO seems to thrive on harassment, conflict, and bullying. The executives he has brought in seem to follow this. Marketing executive has only brought in male leaders who actually do no work. They fire the few people that are respected and smart, leaving the people who do work to just be in fear of being bullied. The ceo is a total micromanager which at that level shows his focus can never grow a company. You know when you see people crying on a daily basis, this is not a good place to be.

1.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

No work Pressure Good perks Office Infrastructure

Cons

I was fired within 3 months of my Joining on the name of change in company strategy along with few other team member. None of the employee is safe here, can be asked to leave any moment. My Manager and Director was asked to leave within a day after giving several valuable years to this company. Management is very dynamic and they often keep changing the strategy on the name of business. This might help them to run their business but from employee perspective, this company is not at all safe to work. One fine day when i was in a meeting to bring efficiency in the process, i received an invite to meet with HR at 3 pm and within an hour i was asked to put down the paper or else threat of being termination with no salary and relieving letter. When i raised few query about my termination then HR termed it as a bad behavior and threatened me to destroy my future corporate life in terms of corporate language. Hiring HR often misguide you on about the job security on the name of being a product based company.

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Western Union Response
6y
Thank you for taking the time to leave a review. We are disappointed to hear about your experience while working in our Pune office. Our organization has been undergoing several changes as we are transforming our business to become better as a company, and we understand that dealing with these changes can be difficult. We value all feedback that comes our way, especially regarding leadership and the organization, and we will take note of your review moving forward. Should you wish to discuss your feedback further, you may reach us through careers@westernunion.com.
1.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

work life balance - very little work gets done before 8am or after 5pm US time - and never on the weekends.

Cons

Toxic work environment where top leaders only look out for themselves. HR does not play a strategic role in enabling business results, transformation is a sham for lack of innovation and inability to develop and execute on a growth strategy. Merely cost cutting exercises year after year. HR is a function that has no vision or strategy and is stagnating in its ability to support employees. There are no pay rises for Directors and above and there are no promotions. Extreme cost cutting in all facets of the business. This is not a high performance culture at all and employees operate in fear based protectionism!

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Western Union Response
6y
Thank you for your three years of contribution to the company! We want every employee to have a healthy work-life balance, so we are happy to see you agree. However, it’s disappointing to read your cons. As we continue to evolve our company, we are coming from a position of steady growth, and we can realize much more by changing the way we work, to ensure we retain and build on our strength as a leader in cross-border, cross-currency money movement. Our HR function is changing to a “people” approach, to better enable the success of each employee. We strive to provide opportunities for all based on knowledge, skills, and abilities and regularly reward performance for individual contributions and high-value results. We will share your concerns with others on our leadership team and we encourage you to continue using our monthly WU Listens survey to provide ongoing, thoughtful feedback. - Richard Williams, Chief People Office
Viewing 43 - 45 of 2,929 Reviews

Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.