Western Union reviews

3.4

56% would recommend to a friend

(2,929 total reviews)
avatar

Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are their favourites You will only grow here else not.

Cons

New Leaders in Pune daviated the company from its track. They live in their own world . Hired all their old friends in leadership position and made a lobby . No work life balance in company. Spend 8 hours in office on desk .. 3 hours in traffic and then rest of the night in calls . Even after spending 12-14 hours that you will not see any growth here. They will hire their old friends and place on top of your hierarchy . Salary increase is not happening at all . Bonus not increasing . No work from home .

1.0
Mar 11, 2025

Pathetic in All Regards

Recommend
CEO approval
Business Outlook

Pros

Non Existent. The Org is a cess pool of Office Politics.

Cons

Dislikes Everything. You will learn about Office Politics more than you would of your own trade craft. Working hours are horrible and the fun fact is you are expected to strech as that is part of your role. An Associate Manager has 0 authority. They are glorified PAs is all regards. The absolute sorry state of affair is that the management doesn't even consider ratings given by AMs. Calibrated ratings(revised) are pushed down from upper management and then we are tasked to justify why someone got a bad rating despite him/her having worked for 60-65hrs/week. An employee who after jumping through all the hoops if manages to get top rating the monetary benefits he would get will be a meager 2-3% difference in comparison to someone who got average rating. They are promoting mediocrity. Employee dissatisfaction is of no consequence, under the pretence of cost cutting, they will get rid of entire job functions, but magically they have the buffer to hire more and more Directors and VP, whose compensation is by no means a joke. Their strategy to evolve has fell flat on its face. The stock is tanking, customers are unhappy, their own staff is unhappy but somehow when we join Town Halls everyone and everything is just doing awesome, some propaganda this is. The problem is systemic and at this point has metastasised. First step to solving any problem is to acknowledge that there is one. Introspection is required from all grades above 13, if so many people are having issues and escalating then maybe there is some merit to it. There is an exodus in play in terms of talent leaving the organisation. Feel sorry for this brand who was once the most sought after job provider in the market. 0/10 would not recommend to join here. There are better ways to sabotage your own career, don't consider this one as an option.

1.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing is good at Western Union.

Cons

Extreme politics done by seniors and architects takes credits for the work done by juniors who are in the pond of wesern union since very long, who having no idea about the actual technologie, very egoistic, immature and always open for aunty type gossips about others, boot lickers of leaders because they don't work and this is what they can do. Managers are not exceptions here, on the contrary, the situation is even worse. Technical managers have no technical skills, management skills, and even basic presentation or speaking skills. They are extremely process-oriented, with a service-based mentality and a 'Yes Boss' attitude towards leadership. People from here are far behind the stardards of technology, thinking, work and many things. Due to this worst work culture, no process, employee suffers a lot and there is no work life balance. Company is performing very bad, every product the new CEO launched has failed. Leadership presssurize to do things, if it is failure all blame goes to employees, it's a management, leadership failed but they can't take it they will save their position, many leaders and people are like this in Western Union. Overall worst company if you are planning to join, all above things make a hostile work culture for an employee to work.

Viewing 40 - 42 of 2,929 Reviews

Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.