Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

38% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (143) , Senior Analyst (122) , Recruiter (109) , Analyst (105) , Associate (93) , Business Analyst (79) , Senior Associate (73) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (62)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 654 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 538 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 443 reviews)); "Good work life balance and clear KPIs" ((in 361 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 193 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 388 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 386 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 282 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 265 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 180 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.0

38% would recommend to a friend

(6,842 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,842 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Aug 2, 2018

Senior Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s interesting to work at a place that is trying to transform an industry.

Cons

Departments are heavily siloed with not much communication. This creates a lot of confusion and unnecessary work. There are very few women in executive leadership roles and that doesn’t seem like it will change anytime soon. The focus on individual growth makes it hard for real collaboration. Everyone is focused on how they will look in their next review rather than actual results. Not a very nurturing environment. Company culture is one of paranoia and backstabbing which is ironic as they pride themselves for “transparency”.

Wayfair Response

7y

Thank you for your input. Wayfair strives for a culture that is dynamic, inclusive and innovative. We bias towards action and collaboration, though acknowledge that we will occasionally make mistakes as we take big risks, hire rapidly and continually evolve how we work together as we grow and increase our footprint. Increasing our female leadership remains a key priority, and we continue to invest in initiatives across our industry and in our local communities to bring female leadership together in mutually impactful ways. Additionally we do seek ways to drive collaboration across functions. Our review process rewards those who are able to communicate well with others and develop effective approaches to teamwork which are core competencies. We’re disheartened to hear that you did not experience this at Wayfair and are grateful for your feedback.

1.0

Jul 15, 2017

very old technologies

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

great people in the team

Cons

very old technologies, standards used if you come up with an idea they tell you that you need to convince 1200 developers which is insane. is very difficult to change something regarding software, they don't allow it, except if you struggle a lot with it. to much bureaucracy no composer, no design patterns, no SOLID principles :(

2.0

Mar 2, 2020

Get Some Experience + Get Out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Offers opportunities to try new things + gain new skills - Central location in Back Bay for easy commuting - Colorful office filled with the product you help sell - Free snacks and alcohol - Employee discount (if you're dumb enough to want to shop WF)

Cons

- Embarrassingly low pay - A cult-like culture that wants you to equate selling furniture with saving the world - Wildly disparate treatment and room for growth depending on your department and manager - A laughably vague laundry list of "competencies" you're expected to meet - Insanely high turnover (so you're constantly training new people) - A maze-like office of open desks where conference rooms are never available and everyone is 5 minutes late to meetings because they got lost or had to travel multiple floors (people camp out in the telephone booths just to get a little privacy) - Out of touch management who thinks the complaints and critiques are the exception, not the norm (false); attempts at discussing them go nowhere - Inappropriate behavior from senior staff goes unchecked

Viewing 61 - 63 of 6,842 Reviews

Top companies for "Compensation and Benefits" near you

Hive

3.6★Compensation & Benefits

VIVO Technology

4.3★Compensation & Benefits

GS Home Shopping

3.8★Compensation & Benefits

Jobs at Wayfair

Asset Protection Associate

Warehouse Administrative Assistant 1

Inventory Control Associate

Wayfair

Wayfair reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Senior Director

very old technologies

Get Some Experience + Get Out

Top companies for "Compensation and Benefits" near you

Jobs at Wayfair

Wayfair reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Wayfair reviews FAQs

Jobs at Wayfair