Village Green reviews

3.0

36% would recommend to a friend

(506 total reviews)

Diane Batayeh

67% approve of CEO

37% positive business outlook

Village Green has an employee rating of 3.0 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Village Green employee rating is 20% below average for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

506 reviews
1.0
Jun 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Don’t really have any besides the 401k and decent PTO.

Cons

This is the first negative review I’ve ever written online for a company I worked at. This place was full of drama and work events that are just unprofessional messes full of inappropriate work relationships, and favoritism. Turnover is so high because they continue to use associates to fill in the holes they need. They also claim to be forward-thinking in the way they speak but then won’t actually follow through and change dated policies and work practices. The training is thorough, but that doesn't mean anything when you are treated like a child in "class". You are to attend countless classes virtually and they are monitored. If a high-up sees you look down they immediately will tell your direct boss that you were either sleeping or on your phone and you will get punished. I never had an issue, but I thought that was over the top, as we are all adults. Not in High School. My college professors did not even act that way. I was pushed to do a job I was way underqualified for and run an entire complex on my own when I specifically told them I am not ready. On the 3rd day, they showed up to scold me for not doing everything correctly, 20 minutes after getting in a car accident that they were aware of and STILL asked me to come to work. I was also driving an hour away to do this favor. Pay isn’t fair, it’s extremely extremely low and I made the same wage working as a pool attendant in college. The bereavement leave is fair if you have a funeral in the same state where you work. However, I was told by a high-up that you can extend your bereavement if you need to travel out of state. I had a grandparent pass away 9 hours away, then requested an extra day of bereavement from my property manager so I did not have to use PTO that I was saving for the holidays. I was turned down immediately. I guess only high ups get that treatment. The office sent cards/flowers to residents when their pets passed away but I was given absolutely no acknowledgment when I was going through something. I understand it's business, but these things matter if you want an employee to feel like they belong and are cared about. I rented about 8 apartments in my last couple months and was left in the office alone time and time again while my coworker went to the mall for 3 hours but somehow I only got paid commission for about 2. When I emailed HR they entertained it and said they would look into it but after many attempts to contact them they STILL haven’t gotten back to me and it’s been months. I asked to see the paperwork which I know they can provide, as you can pull leasing reports from the past. But they won’t. It’s so unprofessional. I am sure they will reply to this and say something about contacting me but they’re just saving face. They haven’t answered my emails, and I’m sure by the time they do they will have an excuse as to why I didn’t receive the money.

avatar
Village Green Response
3y
We are saddened to hear your experience was anything less than a great one and we thank you for the suggested recommendations.
4.0
Jun 15, 2022

Good company low pay.

Recommend
CEO approval
Business Outlook

Pros

I love the environment. Getting to help people with their problems is rewarding. Management has been great an d coworkers are fantastic.

Cons

Pay is very low for how much work techs are expected to do every day. Being on call sucks. It wouldn’t be bad if we were fairly compensated for getting called out. The corporate office doesn’t seem to care much about employee moral either. As long as they make a profit they don’t care if others suffer.

avatar
Village Green Response
3y
Thank you for the 4 star review and feedback. We appreciate your 3+ years of loyalty and understand the hard work that goes into the maintenance and attention to detail when working on each site. Being able to problem solve is a huge plus on site as the day to day site challenges arise. Putting our people first and ensuring everyone finds motivation and enjoyment with their position is of the upmost importance to Village Green. If you have any specific recommendations please reach out to your direct supervisor, Area Director, VP or People Services, we would be happy to further expand or implement new ideas. Our hope is that our People First mentality is demonstrated in the way teams/departments work together as well as the development opportunities for promotion and always expanding and evolving benefits packages. While we understand being on call can be demanding, it is something our industry requires to ensure we take great care of our residents. Village Green recently introduced a new on call compensation plan that benefits the compensation of techs on call. Contact Christy Vernier at cvernier@villagegreen.com if you'd like to discuss further recommendations.
5.0
Jun 14, 2022

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good things happen here all the time

Cons

Bad things happened with coworkers

avatar
Village Green Response
3y
Hello, thank you for your five start review! Please email Christy Vernier, Director of People Services, at cvernier@villagegreen.com if you would like to elaborate further on your experience.
Viewing 127 - 129 of 506 Reviews

Glassdoor has 514 Village Green reviews submitted anonymously by Village Green employees. Read employee reviews and ratings on Glassdoor to decide if Village Green is right for you.