Victoria's Secret reviews

3.5

58% would recommend to a friend

(13,107 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

It's exciting to work for a brand that customers love so much. The company also promotes work life balance as most of the senior leadership are women with children who need to leave work early to be with their family. Compensation also seems to be above what other retailers offer for similar jobs.

Cons

I find that the company does not always have the best processes in place - I feel it's very entrepreneurial compared to other large companies I have worked for in the past - also, there are frequent reorganizations where people change jobs from one day to the next or are laid off because their position has been eliminated.

3.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

great place to learn how to run a business, very clear job description. The policy book is also straight forward.

Cons

management gives little to no feedback, there is supposed to at least a monthly review. it was told to me me trust but don't talk. basically you can't trust management,which leads to a bad work environment. there is no room to grow, if you show to much concern the management feels threatens and gives you a hard time.

3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

You get free stuff, so every time the company launches a new product, whether it's a bra or a new body product, you will usually get it for free. They do this so that you, as the associate, can try out the new product, and give feedback to either the company and/ or customers. The job is fairly easy, but it can get boring at times because there's not much to do and it's easy. In general, there's a good atmosphere. Customers that come into Victoria's Secret are often friendlier than customers you would find at K-Mart or other places.

Cons

You have to push the store credit card. A lot of customers come in wanting to just look around and not be bothered, so when you ask then if they want to apply for a credit card, the answer is almost always 'no.' But the company, and most definitely your managers, keep telling you to "sell credit!" So there have been times when a customer probably would have bought something but they left the store angry because I tried to get them to sign up for a credit card, or simply asked them if they needed help with anything. And a lot of gossip goes on between managers and even associates.

Viewing 13102 - 13104 of 13,107 Reviews

Glassdoor has 13,854 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.