Victoria's Secret reviews

3.5

58% would recommend to a friend

(13,110 total reviews)
avatar

Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits package was incredible, and VSD doesn't discriminate against anyone... even pregnant new hires looking for maternity leave and benefits.

Cons

The verbal abuse from the "clients" was terrible and I spun into a depression working there. Expect to deal with perverts and very, very cranky customers on an hourly basis. The company did what it could to offset some of the difficult calls but truly it wasn't nearly enough. The company is very stingy with paid time off; only offering 17 days per year and nearly half of the year is "blacked out" meaning you can't take any time off. The company also schedules you regularly on your "days off." Many of the employees are severly overweight because you're sitting still for 9+ hours a day, and the company offers no healthy alternatives whatsoever: no gym, no free time to workout, and definitely limited healthy choices in the cafeteria. In short, I didn't enjoy working here one bit.

2.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Victoria's Secret Direct offers fairly decent benefits including dental, 401K, tuition reimbursement, paid time off and family services. Good paid time off practices. Each full time employee gets up to 135 hours of paid time off, and up to 4 sick days every six months. Sick day pay does come out of paid time off. Decent, clean work environment. Starbucks coffee and full cafe experience complete with grill. I cannot think of anything else that's nice to say about this place. They do not respect employees and treat everyone like they are in preschool. Do not expect to be treated like an adult.

Cons

Very poor pay compared to similar jobs. I used to work for another website in customer service and I got paid $5 more an hour for performing a similar, if not easier job. Very discouraging environment. Management treats employees like cattle. Do not expect to be valued or treated with respect. Here, they can replace you almost quicker than they can fire you. I was not fired, but many of my fellow associates were, and for ridiculous, unjustified reasons. Essentially, once you start making over $12 an hour, they look for a reason to fire you. I'm only waiting for my turn.

Viewing 13093 - 13095 of 13,110 Reviews

Glassdoor has 13,857 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.