Victoria's Secret reviews

3.5

57% would recommend to a friend

(13,114 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Mar 7, 2020

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

The only pros here were the free items that you barely get free anymore. Also the hourly pay is higher than most retail positions (since they cut commission) but it isn't worth the hell that is Victorias secret the amount for toxicity and stress you have to put up with and the constant lurking of management over your shoulders that ask you the same stuff daily as well as give monthly reviews that only focus on the negative and what you do the worst then actually focus on a more positive growing behaviour.

Cons

A typical day at Victorias Secret was being micro managed constantly even if you had worked there for a few years you are always targeted and stalked and asked multiple question about the same daily stuff. It was a very toxic daily situation always focused on sales which apparently is not the brands motto (BUT IT IS). Management is incredibly poor they are never on the same page, each manager gives you a different answers to problems. Typically schedule you outside your availability and its your fault when THEY messed up so you need to fix their mistakes. Overheard multiple times management talking disrespectfully about other managers as well as associates behind their backs judging them calling them useless. Nothing about this job was enjoyable unless you like being a number and told you can be easily replaced and complained at that your not meeting the crazy standard of the sales goals with being stressed out and no commission benefits. Associates are annoying and always stealing sales because of the stress . There is no room to be promoted even though they may say the promote within the company they do not and they will probably be more likely to promote someone that doesn't have the qualifications in the company or other proper training like how to talk to employees professionally. Management should also be trained better because they don't know how to schedule properly and schedules are constantly coming out late so there is no work life balance. calling out when your sick is also a nightmare you will be begged to come in ill and told you can't call out and made to feel very guilty about it even if you call out once a year you will still be punished for it.

2.0
Apr 17, 2019

Get out while you can

Recommend
CEO approval
Business Outlook

Pros

You may be granted to travel domestically. You will meet some great people but those are slim to none. Nice office and atmosphere (aesthetically speaking).

Cons

Senior Designers and VP's have no idea what they are doing. Everyone is running around like chickens with their heads cut off to try and salvage whats left of this downward spinning company (numbers don't lie). Cattiness. "Play the game" attitude. Everyone for themselves.

Viewing 85 - 87 of 13,114 Reviews

Glassdoor has 13,861 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.