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      Venmo

      Part of PayPal

      Engaged Employer

      Venmo reviews

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      3.5

      53% would recommend to a friend

      (156 total reviews)

      46% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.3

      Career opportunities

      2.8

      Senior management

      Venmo has an employee rating of 3.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Venmo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      156 reviews
      3.0
      Jan 15, 2019

      We talkin bout cubbies?

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food/stocked kitchen Travel reimbursement (even though they said it wouldn't come on our checks but it indeed does) You dont have to sit with your 'team' Overtime when its offered. Free stuff when you can catch it. Pay is decent for the job and the perks. Scooters.

      Cons

      None of the leads have ever led before... You can tell diversity is a newer thing to the company 1/2hr lunch breaks QA... Just everything abt QA Weekly meetings -why? The normal call center cliqueyness I'm still waiting on gift cards that were promised on 01/07 Everything that gets updated is a worse update (we all hate 6.0) Upper management harps on petty things like cubbies and phone rooms but not why the 12:30 lunch keeps running out of food. We need at least one more WFH day man, cmon yall

      4.0
      Dec 4, 2018

      Growing!

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays great for a CS job Free lunch or Dinner if your work overnights. Free snacks and a cold breakfast. They reimburse you for your transit cost. Tuition reimbursement. Diverse (more than most but keep improving this) Leadership. I think they generally care about keeping good employees and I appreciate the efforts they do to make us feel valued. Work from home days Very transparent about what is happening next with the product. Lots of different directions to go from this company.

      Cons

      Metrics don't really match up with the type of work we do. how do you want 6.5 calls per hr but have issues that can take up to 20 mins to resolve (even with a user who knows how to use your product. Management is very slow on having a solution to Major user issues 3 to 4 business day turn arounds is not acceptable for the customers and it makes our jobs harder because of it. The knowledge base has a great structure, but missing a lot of content and macros we need to answer our customers at the rate you want. I literally have to hand type my own emails or drastically alter our knowledge base info just to make it make sense for the user.

      3.0
      Apr 12, 2018

      Need to write this in order to access other features of glassdoor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks, catered lunches, company parties + a progressive work place where tolerance is prized. However Venmo support has mostly become a chaotic call center

      Cons

      You need to have a thick skin and endurance to handle customer support inquiries

      Viewing 52 - 54 of 156 Reviews
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      Glassdoor has 201 Venmo reviews submitted anonymously by Venmo employees. Read employee reviews and ratings on Glassdoor to decide if Venmo is right for you.