We talkin bout cubbies? - Customer Service Agent Venmo Employee Review

3.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Free food/stocked kitchen Travel reimbursement (even though they said it wouldn't come on our checks but it indeed does) You dont have to sit with your 'team' Overtime when its offered. Free stuff when you can catch it. Pay is decent for the job and the perks. Scooters.

Cons

None of the leads have ever led before... You can tell diversity is a newer thing to the company 1/2hr lunch breaks QA... Just everything abt QA Weekly meetings -why? The normal call center cliqueyness I'm still waiting on gift cards that were promised on 01/07 Everything that gets updated is a worse update (we all hate 6.0) Upper management harps on petty things like cubbies and phone rooms but not why the 12:30 lunch keeps running out of food. We need at least one more WFH day man, cmon yall

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5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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