Vail Resorts reviews

3.4

58% would recommend to a friend

(2,779 total reviews)
avatar

Rob Katz

37% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 17, 2013

Epic? Not so much.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I'm paid to be on skis at a renowned mountain. -The majority of people in my department are responsible, loyal, friendly and driven. I'm proud to be a part of the team. -My immediate supervisor is refreshingly grounded and qualified for his position; he genuinely cares about his employees and pushes to implement ideas brought forth by us. -The department we coordinate with is composed of serious professionals who (mostly) appreciate the work we do for them. -Good people can be found among every other on-mountain department: food and beverage, security, lift operations, mountain hosts and ski school.

Cons

Our mountain reeks of corporate inefficiency. Disorganization, unfair pay, maddening bureaucracy, unethical behavior, high turnover and pathetic hiring standards degrade the work environment as well as the product we're pushing at a laughably high price. The department I work for is plagued by illogical protocol mandates delegated by distant office-dwellers that severely limit our functionality and overall effectiveness. Furthermore, the vast majority of input from us - the people on the ground every day - goes ignored beyond our supervisor and the lead of the department with which we coordinate, resulting in failed and/or stupid practices being kept in place. For what we do, our compensation is insulting. Unfortunately, I don't imagine this will ever change, as Vail has demonstrated that it fully embraces the notion that employees are dispensable and thus can be paid only enough to survive: a policy that allows for irresponsible burnouts and foreign man-children from wealthy families to be found all over the mountain. Stemming from this indifference is perpetual instability within most on-mountain departments which causes confusion, inefficiency, and substandard results; however, upper management can't seem to identify the relationship between constant turnover and sub-par numbers. To them, we're simply not trying hard enough.

5.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Free Ski passes! Good benefits and tons of advancement opportunities. The company provides lots of incentives to do great and give back to the community.

Cons

Lots of turnover, hard to keep up when down a person.

1.0
Feb 10, 2013

Corp. Office position

Recommend
CEO approval
Business Outlook

Pros

- I really do not have one good thing to say about this company. - It is ok if a temporary job, of first job.

Cons

- Very disorganized and cheap company - Don't expect to learn anything from this company or their leaders... they really don't care. - Lowest pay in the market - Time off / holiday : Holidays comes out from your PTO if you decide to take thanksgiving/xmas off.

Viewing 2668 - 2670 of 2,779 Reviews

Glassdoor has 3,034 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.