Vail Resorts reviews

3.4

58% would recommend to a friend

(2,782 total reviews)
avatar

Rob Katz

36% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Mar 30, 2015

Great product -- poor retention

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Product - Good Discounts and okay benefits - Sometimes you get to get out to the mountain and ski with your team - Flexible, I've been able to really create a good work/life balance. - Flexible Time Off - it's so great to not track PTO and Sick time.

Cons

- Poor Salary - Very political - Promotions don't seem to be based on the quality of a person's work, but rather how well they navigate the political system of Vail. - Some groups seem to have a really great culture, others not so much. It will depend heavily on your manager. - They claim they want to invest in their employees, but when I asked for training, I was denied. - Due to the type of company and the fact that the company never closes, you're really never "OFF Work"

avatar
Vail Resorts Response
11y
We appreciate you leaving your feedback for us to review. It is extremely helpful for us to hear the good and the bad to see how we can make the employee experience better. It’s so great that you agree that we really have a great product and one of the advantages as employees is we have unlimited use of it, either as individuals or as a team. We also agree that the flexible time off is a huge benefit, it’s incredible when you do not have to worry about accruing a PTO or sick balance before asking for time to vacation or spend with your family. We truly want our employees to have a work/life balance and be able to own what that looks like. To your point, that can be tough when our operations never cease but we are learning each year how to better offer that balance. Thank you for all the hardwork that you do for us!
3.0
Mar 29, 2015

Company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vail Resorts is an innovative, quickly growing company; however its high attrition rate is linked to employee dissatisfaction. Vail does offe great benefits including access to its Rock Resorts and Mountains!

Cons

Vail pays its employees low wages, and claims to promote from within. Yet they lack the developmental support to help their employees climb the corporate ladder.

avatar
Vail Resorts Response
11y
We appreciate your candid feedback. We agree that one of our largest perks is the access we are granted to all of our resorts in Colorado, California, Utah, Minnesota, Michigan, Wyoming and Jamaica, as well as the flexible time off to truly immerse ourselves in the resorts. We also recognize that compensation and development have been key drivers in the past few years, when we speak to retention, during our leadership optimization projects. We have some great programs to help develop our employees and each year a new focus has been launched to continue to align our skills with our company’s culture. We acknowledge that we still have work to do and we are encouraged to constantly reassess programs that result in higher engagement and retention.
1.0
Mar 27, 2015

Everyone is replaceable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free ski pass Ride breaks Casual dress/code

Cons

Lack of communication Lack of concern for employees ( I got the feeling they think everyone is disposable) Old inefficient computers/software ( I would have computer crash 5-20 times a day... Everyday) High turnover rate Low Pay (I could have gotten paid more anywhere in the next two towns) No room to advance in company unless you are well like I felt like I was in a frat house Lack of culture (they preach an experience of a lifetime I didn't see it that way at all for customers or employees) Management is inconsistent, doesn't believe in leading by example and doesn't make expectations clear.

avatar
Vail Resorts Response
11y
Thank you for sharing your candid feedback, we know that we can learn a lot from seeing both the pros and cons from your experience. We agree that the ski pass and the chance to play in the mountains on a consistent basis is one perk that drove many of us to come here. We also understand that we do have challenges being a large organization ensuring that all of our employees are having a consistent experience and really getting the most out of his/her time here. Every year as we go through the feedback from former and current employees we try to focus on a few action items to make sure that we continue to grow in the right direction. Some of the programs that have come out of our employee surveys, exit interview results and other conversations has been the creation of leadership development classes for every level, with this upcoming year’s focus being on mid-level management, capital money spent on housing improvements, employee team building activities, the EpicService program and a variety of others. We hope that you continue to enjoy our resorts!
Viewing 2512 - 2514 of 2,782 Reviews

Glassdoor has 3,037 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.