Great product -- poor retention - Anonymous employee Vail Resorts Employee Review

2.0
Mar 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Product - Good Discounts and okay benefits - Sometimes you get to get out to the mountain and ski with your team - Flexible, I've been able to really create a good work/life balance. - Flexible Time Off - it's so great to not track PTO and Sick time.

Cons

- Poor Salary - Very political - Promotions don't seem to be based on the quality of a person's work, but rather how well they navigate the political system of Vail. - Some groups seem to have a really great culture, others not so much. It will depend heavily on your manager. - They claim they want to invest in their employees, but when I asked for training, I was denied. - Due to the type of company and the fact that the company never closes, you're really never "OFF Work"

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Vail Resorts Response
11y
We appreciate you leaving your feedback for us to review. It is extremely helpful for us to hear the good and the bad to see how we can make the employee experience better. It’s so great that you agree that we really have a great product and one of the advantages as employees is we have unlimited use of it, either as individuals or as a team. We also agree that the flexible time off is a huge benefit, it’s incredible when you do not have to worry about accruing a PTO or sick balance before asking for time to vacation or spend with your family. We truly want our employees to have a work/life balance and be able to own what that looks like. To your point, that can be tough when our operations never cease but we are learning each year how to better offer that balance. Thank you for all the hardwork that you do for us!

Explore other reviews about Vail Resorts

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for! Appreciate the environment, the benefits.

Cons

Seasonal position which can make benefits a challenge.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

5
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