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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)
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Thomas L. Williams

71% approve of CEO

60% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The free park tickets are very good when it comes to taking your family or friends to the park. For some the park tickets really are like icing on the cake. Universal as a whole has a lot to offer. There should be a lot of re-structuring around every department to keep the flow fresh (when it comes to management)

Cons

If you are good at your job in this case SALES, you will make good money but you will also make less money than what your actually generating for the company. ex. You sell 8 thousand dollars in tickets, and you will get 1.25 % of only qualified items..... Over view of how exploited you will feel. You sell 40,000$ and you will only get paid 1.50 or 1.25% for the items that qualify to get paid on. Ohhhhh and no commission. They call it incentive. So in order for you to get that 1.25 or 1.50 you need to reach a goal which in some cases is reachable if you have sale skills or drive. You sell for the company 20,000 in a week (which is possible) you will get paid in incentive between 150 to 250$.... sounds good some average at 400+ because they have skill. On top of getting that extra 150 you get taxed 30% on your commission. Some goals are achievable, some are not. So dont count on that extra money if you dont know what your doing. If your drive is money, THE CHAIN OF COMMAND will say; don't count on that extra money, count on your hourly wage, your not here for commission your here to take care of the guest.....( SALES COUNSELOR, is not a social worker or a guest services agent.... they have to re evaluate how things without sounding incoherent. FYI if you sell 13 cars in a month at a car dealership you get paid 23,000 .......... In universal you get paid a 700 a week.... only if you sell 22,000 on applicable items. BENEFITS: You get park tickets..... MEDICAL: If you have full time and make more than 500 a week you can pay it.

4.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Strong base pay, good benefits if you can get full-time, good sense of community within the company, and an easy to follow hierarchy of upper management and how you can get there yourself.

Cons

Long hours that frequently change. One month you might be working shifts that are nine to five, the next you're working shifts that are four to eleven at night. If you're looking to get benefits, don't get hired on as anything other than full-time. Even if they promise to change your status once you're hired, because they won't. Strict dress code policy, that can be racist at times. Example: All hair colors are allowed as long as it's a naturally occurring hair color and looks professional and well done. So you go blonde, but wait, are you someone who isn't white or white passing? Better dye it back because you're not allowed to be blonde in universal's eyes.

Viewing 25 - 27 of 2,037 Reviews

Glassdoor has 2,263 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.