Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 78 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 121 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

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Universal Studios reviews

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3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 29, 2022

Don’t do that to yourself.

Food and beverage employee

Recommend

CEO approval

Business Outlook

Pros

The money is absolutely amazing and the benefits are also great. I also enjoy working with my coworkers.

Cons

The management is absolutely something, they work you to the core with no remorse and expect you to want to work there 24/7 as if we don’t have a life outside of work.

2.0

Mar 8, 2019

Decent pay, bad culture

Lead bartender

Recommend

CEO approval

Business Outlook

Pros

Wage is higher than most theme parks

Cons

very disorganized and negative group culture

2.0

Jun 26, 2018

THIS IS THE JOB FOR YOU...IF YOU'RE SILLY/SILENT

Vacation planner

Recommend

CEO approval

Business Outlook

Pros

free park access team member events

Cons

unreachable commission poor leadership lack of social/human skills from upper management all politics for promotions and not based on skill at all. this job will stress you outside of work and inside of work.

Viewing 22 - 24 of 2,037 Reviews

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Don’t do that to yourself.

Decent pay, bad culture

THIS IS THE JOB FOR YOU...IF YOU'RE SILLY/SILENT

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