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Universal Studios

Part of NBCUniversal

Is this your company?

Work place, compensations and Growth Not what it seams. (CALL CENTER) - Sales Counselor Universal Studios Employee Review

2.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The free park tickets are very good when it comes to taking your family or friends to the park. For some the park tickets really are like icing on the cake. Universal as a whole has a lot to offer. There should be a lot of re-structuring around every department to keep the flow fresh (when it comes to management)

Cons

If you are good at your job in this case SALES, you will make good money but you will also make less money than what your actually generating for the company. ex. You sell 8 thousand dollars in tickets, and you will get 1.25 % of only qualified items..... Over view of how exploited you will feel. You sell 40,000$ and you will only get paid 1.50 or 1.25% for the items that qualify to get paid on. Ohhhhh and no commission. They call it incentive. So in order for you to get that 1.25 or 1.50 you need to reach a goal which in some cases is reachable if you have sale skills or drive. You sell for the company 20,000 in a week (which is possible) you will get paid in incentive between 150 to 250$.... sounds good some average at 400+ because they have skill. On top of getting that extra 150 you get taxed 30% on your commission. Some goals are achievable, some are not. So dont count on that extra money if you dont know what your doing. If your drive is money, THE CHAIN OF COMMAND will say; don't count on that extra money, count on your hourly wage, your not here for commission your here to take care of the guest.....( SALES COUNSELOR, is not a social worker or a guest services agent.... they have to re evaluate how things without sounding incoherent. FYI if you sell 13 cars in a month at a car dealership you get paid 23,000 .......... In universal you get paid a 700 a week.... only if you sell 22,000 on applicable items. BENEFITS: You get park tickets..... MEDICAL: If you have full time and make more than 500 a week you can pay it.

Explore other reviews about Universal Studios

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Free tickets, coworkers are fun,

Cons

Management may be dodgy and manipulating

4.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

They are very helpful when it comes to your growth in the company. Benefits are good and pay is decent! Also why weekly pay and you can come in for hours if needed

Cons

Shifts can be short at least at my venue. The longest shift you’ll have is 8hrs, minus your lunch about 7.25 hrs. Sometimes you get shifts of 5hrs. Part timers don’t really get much benefits besides health and park tickets. No pto , no bereavement etc.

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