Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 78 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 121 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

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Universal Studios reviews

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3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 27, 2011

Overall pretty satisfying. Considering it's a theme park there could have been more emphasis on our core value of "fun".

Director

Recommend

CEO approval

Business Outlook

Pros

Excellent reward and recognition culture. Very metric driven. Young and energetic environment. Everyone expected to pitch in when necessary - even senior executives. A great culture of giving back to the community. Always open to trying new things.

Cons

Everything is a fire and needs to be addressed "yesterday". No time to enjoy sucessess. Some attractions and rides are very dated.

4.0

Oct 19, 2010

being an entertainer for U.S.H. was great the quality of shows they produced were to notch.

Entertainer

Recommend

CEO approval

Business Outlook

Pros

it pays well, flexible hours

Cons

easy to be trapped and not clime the corporate ladder

5.0

Aug 24, 2010

Incredible

Retail sales clerk

Recommend

CEO approval

Business Outlook

Pros

They offer a great work environment where you can make friends but also work hard. I really appreciate the training they gave at the beginning. It truly prepares you for working there. Also during the peak season, hours are plentiful and even if you are part time, you can get hours that are very close to full time.

Cons

Apparently during off season, it is very difficult to receive hours. Also, because their standards for guest service are so high, what would wow people at another job is considered mandatory.

Viewing 2032 - 2034 of 2,037 Reviews

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Jobs at Universal Studios

Ride Operator - Lower Lot Attractions

Ride Operator - Upper Lot Attractions

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Overall pretty satisfying. Considering it's a theme park there could have been more emphasis on our core value of "fun".

being an entertainer for U.S.H. was great the quality of shows they produced were to notch.

Incredible

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