Unifi Ramp Service Agent reviews

2.9

29% would recommend to a friend

(393 total reviews)

Gautam Thakkar

41% approve of CEO

28% positive business outlook

Ramp Service Agent employees have rated Unifi with 2.9 out of 5 stars, based on 393 company reviews on Glassdoor. This indicates that most Ramp Service Agent professionals have an average working experience there. Unifi is rated in line with the average (within 1 standard deviation) by Ramp Service Agent professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

393 reviews
2.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Not constantly busy and fly for cheap

Cons

Working in all types of weather in the outside elements.

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Unifi Response
1y
Thank you for letting us know about this. Your feedback helps us do better
5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Training is in-depth Great teamwork

Cons

Very Limited opportunities for OT Pay is decent, could be better

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Unifi Response
1y
Thanks so much for your feedback! We’re glad you enjoy working at Unifi and want to continue ensuring that you have the best experience.
1.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work around aircraft if that’s something you’re passionate about. Co-workers are usually helpful and friendly — the people on the ground level tend to look out for each other.

Cons

Very low starting pay ($15/hr) for a job that is physically taxing and often done in extreme weather. Consistent heavy lifting leads to back and joint pain with little to no support for physical well-being. Poor communication from leadership. There’s a clear disconnect between management and the ramp agents. Supervisors and leads are often just “warm bodies” filling a role — many lack leadership experience or accountability. No consistency between shifts. Each team seems to do things their own way, creating confusion and inefficiency. On-the-job training is disorganized and not thorough. My initial training involved sitting in a room reading a book aloud with others — not practical or hands-on. Flight benefits are extremely misleading. On a Delta contract, you fly on the lowest priority (S4) and have to pay yield fare — around $800 round-trip for two people ATL to Paris standby, or $80 ATL to NYC round-trip standby for one. Not worth the hype.

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Unifi Response
1y
Thank you for your review. I’m sorry to hear you had a frustrating experience. We’d would like to prevent future incidents like this. Please reach out at unifiservice.com/contact for further support.
Viewing 19 - 21 of 393 Reviews

Glassdoor has 1,773 Unifi reviews submitted anonymously by Unifi employees. Read employee reviews and ratings on Glassdoor to decide if Unifi is right for you.