Physically Demanding Job with Poor Pay and Leadership - Ramp Agent Unifi Employee Review

1.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work around aircraft if that’s something you’re passionate about. Co-workers are usually helpful and friendly — the people on the ground level tend to look out for each other.

Cons

Very low starting pay ($15/hr) for a job that is physically taxing and often done in extreme weather. Consistent heavy lifting leads to back and joint pain with little to no support for physical well-being. Poor communication from leadership. There’s a clear disconnect between management and the ramp agents. Supervisors and leads are often just “warm bodies” filling a role — many lack leadership experience or accountability. No consistency between shifts. Each team seems to do things their own way, creating confusion and inefficiency. On-the-job training is disorganized and not thorough. My initial training involved sitting in a room reading a book aloud with others — not practical or hands-on. Flight benefits are extremely misleading. On a Delta contract, you fly on the lowest priority (S4) and have to pay yield fare — around $800 round-trip for two people ATL to Paris standby, or $80 ATL to NYC round-trip standby for one. Not worth the hype.

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Unifi Response
1y
Thank you for your review. I’m sorry to hear you had a frustrating experience. We’d would like to prevent future incidents like this. Please reach out at unifiservice.com/contact for further support.

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
2w
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
6d
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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