Is Unifi a good company to work for as a Ramp Service Agent?

Ramp Service Agent professionals working at Unifi have rated their employer with 2.9 out of 5 stars in 393 Glassdoor reviews. This is a lower than average score with the overall rating of Unifi employees being 3.0 out of 5 stars. Search open Ramp Service Agent Jobs at Unifi now and start preparing for your job interview by browsing frequently asked Ramp Service Agent interview questions at Unifi .

Does Unifi pay Ramp Service Agent employees well?

Ramp Service Agent professionals rate their compensation and benefits at Unifi with 2.5 out of 5 stars based on 393 anonymously submitted employee reviews. This is 7.7% worse than the company average rating for salary and benefits. Find out more about Ramp Service Agent salaries at Unifi.

How happy are Ramp Service Agent professionals working at Unifi?

29% of Ramp Service Agent employees at Unifi would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Ramp Service Agent professionals have also rated Unifi with a 2.7 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Unifi?

Ramp Agent (328) , Customer Service Agent (54) , Customer Service Representative (49) , Passenger Service Agent (44) , Supervisor (38) , Wheelchair Agent (32) , Gate Agent (31) , Ramp Supervisor (29) , Ramp Agent/Baggage Handler (27) , Station Manager (24) , Cabin Agent (22) , Security Officer (22) , Ramp Agent - Ready Reserve (21) , Customer Service (13) , Customer Service Supervisor (13)

What are the pros of working at Unifi according to real employee reviews?

"Great flight benefits and paid weekly" ((in 427 reviews)); "The benefits are great if you're a full time employer and the face to face contact with customers." ((in 146 reviews)); "Tips where my favorite and seeing famous people the airport was a fun experience to work at food every was great" ((in 61 reviews)); "Great coworkers & 4/3 schedule" ((in 47 reviews)); "The only benefit you get to work for this company is an x amount of free flights on Delta Airlines." ((in 37 reviews))

What are the cons of working at Unifi according to real employee reviews?

"Low pay and you are expected to available to work all shifts at a moments notice" ((in 221 reviews)); "That’s a direct result of poor management and not putting the best employees and screeners in position to help the others." ((in 197 reviews)); "Long hours and weather" ((in 37 reviews)); "Supervisors have their “favorites.”" ((in 35 reviews)); "They made up positions that are not in the job description and there is no training or safety to develop." ((in 33 reviews))

Unifi Ramp Service Agent reviews

2.9

29% would recommend to a friend

(393 total reviews)

Gautam Thakkar

41% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (393 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ramp Service Agent employees have rated Unifi with 2.9 out of 5 stars, based on 393 company reviews on Glassdoor. This indicates that most Ramp Service Agent professionals have an average working experience there. Unifi is rated in line with the average (within 1 standard deviation) by Ramp Service Agent professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

393 reviews

3.0

Mar 18, 2026

Good for what it is…

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Always Hiring, Hire Pretty Much Anyone, Full time and Part Time Availability, All Shifts Available, Steady Work, Good for Experience

Cons

Hire Pretty Much Anyone, Sometimes Toxic Leadership, Lack of Standards, Favoritism

Unifi Response

3mo

Thank you for sharing. Your feedback helps us to continue improving the Unifi employee experience.

3.0

Mar 4, 2026

Neutral

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

flight benifits with Delta and United airlines (including international travel) Work with various aircraft and flight crews If you are a hard worker and strive to learn you will quickly work your way towards becoming a lead and eventually supervisor

Cons

On the job training can be inconsistent Computer based training will take weeks to complete if your new, and days for current employees (Unifi serves 2 airlines in Redmond and they each have their own computer training on top of Unifi's training) If you are there long enough and work hard you will be treated like a lead but Unifi does not have an official lead position or pay increases Pay did not increse for the duration of my employment Staffing was almost always a skelton crew and managment did not have solutions to the issue.

Unifi Response

3mo

Thanks for sharing. This feedback helps us work toward a better future.

3.0

Jan 2, 2026

Consistent

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Full 40 hours unless thanksgiving and consistent schedule.

Cons

No raises, low ceiling to move up, slow pto accural.

Unifi Response

5mo

Thanks for sharing. This feedback helps us work toward a better future.

Viewing 1 - 3 of 393 Reviews

Jobs at Unifi

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Unifi

Unifi Ramp Service Agent reviews

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Good for what it is…

Neutral

Consistent

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