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      Ulta Beauty

      Is this your company?

      Ulta Beauty reviews

      3.4

      55% would recommend to a friend

      (13,932 total reviews)
      avatar

      Kecia Steelman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      3.0
      Aug 9, 2011

      It could be worse...

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a hard job Gratis Fun environment

      Cons

      Too task focused Unrealistic expectations Unequitable customer service scores

      3.0
      Aug 8, 2011

      The least rewarding job I've ever had.

      Prestige consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent discount (25%) - Lots of gratis for prestige - Good relationships with customers - Received a raise for good review - Hinting at a promotion to Prestige Manager (Who knows, though!) - Sales aren't based on commission, so my team doesn't have to fight over the "good" shifts

      Cons

      - Severely understaffed in prestige and cashiers - We are a "lower" store so we get less hours, at one point I was getting NINE HOURS A WEEK! - Management treats our keyholder like a slave. She only closes, and almost always 5 nights a row (Wed-Sun!) - Being a lower store, we don't get full lines (ex. Benefit, Studio Gear, Iman) or much support from vendors. - It takes us months to get new testers of anything. - No recognition of any kind of job well done from management (except keyholder) - Keyholder is the only manager that has any relationships with our customers, also is the only manager to come out of the office for more than 5 minutes at a time - I get blamed for any fragrance theft, even if it shows I was in the middle of a makeover during that time!

      2.0
      Aug 8, 2011

      Was a good company. Now it's about profit, not people

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you have a good team and a good management team in your store it's amazing. The gratis is pretty good. Training on new product is great.

      Cons

      It's about profit and not the people. Now open on Easter and open late on Holidays. They expect there managers to only have off 1 weekend a month. The DMs are by market and every DM does things differently. There is a disconnect with HQ and the retail team. They grade you on customer coments. Only about 10% of customers take a survey. It's not fair to get bonous based on that.

      Viewing 13822 - 13824 of 13,932 Reviews
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      ReviewsUlta Beauty reviews

      Glassdoor has 14,236 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.