2.0
Aug 8, 2011
Former employee
Recommend
CEO approval
Business Outlook
Pros
When you have a good team and a good management team in your store it's amazing. The gratis is pretty good. Training on new product is great.
Cons
It's about profit and not the people. Now open on Easter and open late on Holidays. They expect there managers to only have off 1 weekend a month. The DMs are by market and every DM does things differently. There is a disconnect with HQ and the retail team. They grade you on customer coments. Only about 10% of customers take a survey. It's not fair to get bonous based on that.