The least rewarding job I've ever had. - Prestige Consultant Ulta Beauty Employee Review

3.0
Aug 8, 2011
Recommend
CEO approval
Business Outlook

Pros

- Decent discount (25%) - Lots of gratis for prestige - Good relationships with customers - Received a raise for good review - Hinting at a promotion to Prestige Manager (Who knows, though!) - Sales aren't based on commission, so my team doesn't have to fight over the "good" shifts

Cons

- Severely understaffed in prestige and cashiers - We are a "lower" store so we get less hours, at one point I was getting NINE HOURS A WEEK! - Management treats our keyholder like a slave. She only closes, and almost always 5 nights a row (Wed-Sun!) - Being a lower store, we don't get full lines (ex. Benefit, Studio Gear, Iman) or much support from vendors. - It takes us months to get new testers of anything. - No recognition of any kind of job well done from management (except keyholder) - Keyholder is the only manager that has any relationships with our customers, also is the only manager to come out of the office for more than 5 minutes at a time - I get blamed for any fragrance theft, even if it shows I was in the middle of a makeover during that time!

Explore other reviews about Ulta Beauty

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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