Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,928 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,928 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jul 22, 2014

Don't work here

Recommend
CEO approval
Business Outlook

Pros

Gratis and peers, amazing products to sell

Cons

No payroll, too many tasks, unrealistic goals and expectations for stores. Holiday schedule is horrible...set schedule mandated by corporate. Associates don't get paid time and a half for working on Easter or Thanksgiving

5.0
Jul 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I have been the Prestige Manager at my local store for 3 years now and I LOVE it! Great vendor support and guests that come in looking for me are a constant plus. I love learning about the new products and the seasonal launches constantly give you something to look forward to. The events are so much fun! I keep a running list of clients who like certain products so the planning is not hard but the actual events are the best! Gratis is fun and the discount is great-especially the additional discount we get during the holidays! Our General Manager lets me run my department and trusts my decisions, but is always there for support if I need her input. My hourly + my bonus is great (I had 30 years in the beauty/retail field) and the benefits once I went full time (after my store exceeded its goal and warranted more hours) are AMAZING! Great company-I could advance if I wanted to relocate-but I am totally content doing what I do!

Cons

Some of the biggest challenges are the part-time employees (almost all college students) who don't have any work ethic. The spend more time grumbling about doing a task , than it would take to do it. They think they should get paid to just show up, and don't understand the concept of cleaning, stocking or any number of the things that make up a job in retail. And forget about trying to get them to approach a guest or suggest any additional products or trying to "upsell". They think they want to work in a "makeup store" until they discover that we actually expect them to work and not just play in the makeup.

1.0
Nov 14, 2013

Former creative: terrible experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free beauty products almost weekly, dry cleaning services, starbucks coffee available for purchase, on-site cafeteria food options, yearly deep discounts in-store

Cons

Despite a stellar performance review I was constantly verbally abused by my manager. She was unkind to the point of not saying hello to anyone in the halls. She built a case against me and essentially fired me although I never missed a deadline, exceeded in my creative craft and got along with all members of the team. Additionally the creative director would do my job in front of me. I sat there watching. I was available to work yet he took over and it left me twiddling my thumbs. As if I did not exist.

Viewing 43 - 45 of 13,928 Reviews

Glassdoor has 14,231 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.