Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,928 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,928 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Sep 20, 2014

Not bad

Recommend
CEO approval
Business Outlook

Pros

Great environment, fun staff and energy.

Cons

Lack of training, very tight payroll.

1.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The occasional gratis (aka free products for brand training).

Cons

Little to no payroll. Just enough hours for your management team to be cashiers and run a sales floor and complete numerous other tasks, while trying to provide outstanding customer service. Lack of training/development to ensure you are successful. Most store managers are extremely lazy and expect their teams to run their stores. Compensation could definitely be better, they tempt you with a chance to bonus (it rarely happens). Never received a raise. As a manager you are held responsible for a lot (to run a store), however, you are not given the time or proper training to be successful.

1.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Great concept that is able to generate sales regardless of how it is run.

Cons

Managers are basically sales associates that have a very full plate of tasks to complete themselves, plus all of the management functions; which creates a dysfunctional system. Company openly acknowledges that it doesn't give enough hours to meet the needs for the amount of work that needs to be accomplished. Also has incredible turnover, over 100 percent of employees left in less than 8 months and even had many of the new hires after that initial exit left when I was there. I would not be surprised if for the full year they hit near 200 percent turnover Terrible pay , bonus program is a joke, the goals or so insanely high and it is nearly impossible to meet. They also lied about that fact when I was deciding to accept their offer or not, because most retail bonus programs often rarely pay out, so I made it a point to get a clear answer(Force them to not give me a general platitude but specific percentage of employees bonusing).

Viewing 40 - 42 of 13,928 Reviews

Glassdoor has 14,231 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.